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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(339)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(1-25 of 139)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking the stage of each candidate.
  • Greenhouse has built-in report functionalities allowing all types of data to be extracted.
  • Greenhouse has the abilty to customize workflow for each job.
  • Greenhouse allows the admin to set approval flow when sending offers or even when creating jobs.
  • Greenhouse has custom options that allow the HR team to add necessary fields that HR would like to track. The ability to create new fields allows Greenhouse to be easily synced with other systems as well.
  • Greenhouse has the ability to create integrate with other systems well.
  • Greenhouse doesn't allow complex custom options. We can only select it to show or not show based on office location or job department.
  • Greenhouse has a reporting features but cannot extract certain data points.
  • To merge a candidate together, the user needs the same access for both jobs which is ridiculous. One cannot be higher than the other.
  • Greenhouse has a limited Security option, unlike Workday. For example, offer access for Site Admin can only be turned on or off, but not per job. Security is heavily critical for a system like Greenhouse as it contains candidate offer data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting
  • Tracking Candidate Pipeline
  • Posting jobs on career page and tracking applications
  • The offer approval process can be streamlined further
  • ATS can also improve on the candidate search within database functionality
Neeraj Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Scheduling and rescheduling of Interviews - Integration with G Meet, Zoom and few other platforms are great
  • Integration with career Page - Integration of ATS Greenhouse with career page is easy and response from different job boards is quite good
  • Providing feedback to employees - Feedback of the Interview can be given to employees on a click of a button
  • There should be an option where we can upload our own format of offer letter and it can be shared through Greenhouse. Sorry if I missed exploring this option in detail
  • Customer support team should be available when required on a short notice
  • Dashboard can be modified to give few more Insights
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customization of interview plans, questions, interviewer roles for multiple positions
  • Manages efficient and timely candidate, hiring manager, and interviewer communication
  • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
  • Provides analytics and reporting to allow for data insights and process improvements
  • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
  • Often said that Greenhouse's user interface isn't as sleek or simple as other ATS's
  • Some of the clickthroughs could be minimized for some tasks
  • Incorporating a sourcing tool rather than having to purchase one outside the system and integrating it would be beneficial
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy for interviewers to use
  • Centralizes feedback for later review
  • Provide a way for interviewers to input questions and candidates answers for other interviewers to review so questions and effort aren't duplicated
Emily Daykin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Greenhouse has an excellent ability to read resumes so that you can source through applicants in a very similar fashion to linkedin sourcing.
  • Ability to set up auto interview scheduling for first round interviews
  • Posting roles is quite simple
  • Better auto scheduling abilities (ie panel interviews, setting up more than 1 at once, helping with canceling/rescheduling)
  • Can be difficult to get managers trained on the tool
  • Permission access is super annoying - ie when you set up an interview this does not automatically give the interviewer permission to view the interviewee's resume
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Keeping track of referrals who have applied to a specific role
  • Jobs that the company looking to fill
  • Connection with LinkedIn to allow auto posting of job vacancies.
  • The dashboard could be made more modern as it feels relatively old
  • Connection to more social sites could be useful
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Receiving applications and reviewing them
  • Managing interview feedback / scorecards
  • Posting roles
  • Design - the product is not pretty
  • Intuitiveness, once learned the product is pretty easy but some aspects of the product are not super logical such as the location of certain buttons etc.
May 04, 2023

Very easy to user

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Posts job postings
  • Allows for submission of applications
  • Reviewing active submissions of applications
  • Allowing for additional customization of the fields that are added to postings
  • Allow options to show further status information on submitted applications or options to follow up directly
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Candidate Tracking
  • Reporting and Analytics
  • Interview Scheduling
  • Application reviews
  • It could be easier to search for existing candidates that have been rejected previously
  • Duplications can sometimes be manual
  • Application review stage isn't overly user friendly
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Organizing interviewing plans (i.e. modules, loops and questions)
  • Creating reports on candidate passthrough rates
  • Efficient tools for application review and candidate management
  • Full Text Search capabilities for bulk candidate review
  • Permission access levels when sharing candidates with cross-functional teams
  • Scorecard organization across multiple requisitions
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Track source of applications
  • Allow to collaborate easily with the hiring team to review applications
  • Interview scheduling
  • The sourcing capabilities are absolutely horrible!
  • Allowing to read the previous candidate history easily (previous applications, comments)
  • The UI is not the most intuitive
Score 10 out of 10
Vetted Review
Verified User
  • Advertising Job Posts
  • Providing candidate feedback
  • Tracking candidate interview progress
  • Reporting on recruiting metrics
  • Managing offer process
  • Importing assessment results into Greenhouse from integrations.
  • Company website page needs to be easier to navigate and more appealing.
  • Bulk importing candidates by drag and drop method.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • rating candidates as a Yes, No, Strong Yes, or Strong No
  • able to assign questions to ask in interviews
  • easy to view candidates' applications, resumes, and cover letters before interviews
  • add functionality so that interview notes can be taken on the website, not just after
  • use AI to assess how applicants' resumes and cover letters meet job requisition and assign a score
  • converge assessments from other interviewers to see a summary view
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The application almost never has bugs and works smoothly.
  • The UI is very well done and all tasks are articulated and displayed clearly to the user.
  • Once the applying process is complete it is clear and I'm not wondering whether there is anything else to do.
  • I'd like it if there was a way for me to sign in and see all the places I've applied and reuse information
  • Resume parsing can often be buggy and I'm better off not using it
  • Applications can be flooded with text and scrolling through all of it while trying to find the parts I need to do myself can be tedious.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Providing 360 degree view of hiring stages
  • Gathering feedback from various sources to get a clean understanding about applicant
  • Integration with tools like Outlook, Social media tools
  • Sending alerts to users when there’s new updated posted by administrators
  • Past history visibility
  • It has ability to connect social network tools but would love to see same over emails to send customised job notification to seekers
November 29, 2022

Hire the Best!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • able to direct message to candidate
  • can create various templates to communicate internally and externally
  • able to see full history between company & candidate
  • automatic merge of candidate via email address
  • not 100% accurate data report
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Helps bring consistency through its functionality of scorecard
  • Organizing the recruitment process
  • Integration with other apps
  • Customizable workflows to help meet the demands of different business managers
  • In-app messaging or calling
  • Limited reporting features
  • There is no way to deny or RSVP "no" a meeting within the platform itself
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