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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(126-150 of 1130)
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Rohit Barhe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros: Marketo [Engage] is a good fit for anyone who uses Salesforce as a CRM. Without any second thought, just go for it. Remember Marketo is a powerhouse and a very powerful tool. You can customize it according to your business needs. Cons: Sometimes while applying for complex login, it becomes slow and needs to be refreshed. Good that they have an auto-save feature.
June 14, 2022

Marketing

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Marketo, in general, is really useful and easy to use when we are trying out different marketing ideas. Basically, if you can dream it, you can do it in the program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The way the system is structured really clicked with my way of thinking, and some of the capabilities and flexibility felt like something that would scale far more easily with our organization's growth and future plans. Having an understanding of what your prospect is most interested in, creates a much more effective first conversation, rather than attempting to connect cold. Overall, Marketo has been a crucial part of our sales processes.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is great for organizations look for a broad platform that allows you to manage leads, send emails, personalize, and more. It is a great tool to integrate the entire MarTech stack because it integrates with several products. If you're solely looking for an ESP, other platforms offer more features and are more user-friendly compared to Adobe Marketo Engage. Despite the lack of innovation in the ESP, Adobe Marketo Engage offers great analytics and segmentation to improve your email performance.
Juliana Leary | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Definitely great for enterprise companies that are looking to amp up their email marketing with large volumes of lists. Great for html based emails and automated sales enablement. It's great to integrate with salesforce (can't speak to other CRM platforms) and usually has the option to integrate with most of our tech stack, since it is a leader in the industry.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I work with Hubspot, Pardot and Salesforce Marketing Cloud, all of which have their merits and drawback. However, I by far and large prefer working in Adobe Marketo Engage and recommend it due to the fact that it can be a powerful tool when used correctly. Also, it's quite nice to work within it when you get used to its quirks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is well suited as a medium-level email marketing tool where you need to get basic emails out using their templates or customizable modules. Trying to use complex graphics and custom templates can cause issues in my experience. Tracking web activity is fine but could use some work with being able to drill down on reports, and easing the visibility of web activity metrics for specific accounts or contacts.
Oyo Examol | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Marketo Engage to engage our user and sell our products. Marketo helps us to understand users buying behavior with its advance analytics and helps us to target using personalized and dynamic content. One of the best feature of Marketo Engage is creating user segmentation. Retargeting and user engagement are made easier due to it.
April 29, 2022

Great software!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are a company looking to promote your products or solutions, Adobe Marketo Engage can be very beneficial. It gives you the ability to send out and track newsletters you send to customers. It also gives you the ability to create a professional way of sending out webinar invites to attract more customers.
Mithil Patel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I would rate Adobe Marketo Engage a six on a scale of ten given the fact that they are still leading competitors in many segments like the ease of setting up campaigns, creative templates available, etc. I think they have leveraged that from the parent Adobe brand. Their library of templates and assets is good.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo Engage is less appropriate for smaller companies that may not have the budget to utilize marketo. However, for companies that can afford the product, it is a great product suited for global communications. It is convenient to add in personalization with tokens and dynamic content to tailor communications to global audiences.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of the best Marketing Automation softwares on the market and covers the majority of needs for digital marketers. It is great for medium to large enterprise businesses, but it would be overkill for smaller businesses as there is so much functionality to make use of. In the future, it would be good to see more of the extras become out-of-the-box features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is great for B2B businesses where no ETL of data is needed (done outside of the tool). Also, it works particularly well with SalesForce CRM (OOTB integration) and it provides an extensive API for integrations with many other tools. The event management part is also quite powerful, as the same landing pages, communications and campaigns can be easily duplicated from one event to another, even between business units or countries.
Karan Ramani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since I am using Adobe Marketo Engage in my organization to create ABM as well as nurture campaigns, it has been very helpful in generating more leads. Due to more leads generated, the probability of converting leads into customers has increased.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Less appropriate- Smaller, more simplistic businesses. They just wouldn't have the bandwidth to dive into code, clean out old assets as needed, among other things. I've also been disappointed by the "out of the box" templates, and creating that kind of stuff from scratch is difficult.
Well-suited- A company connected to Salesforce, as data can be sent both ways, almost instantly. Easy to connect with SF campaigns and fields, segment using them, and report using SF fields.
Victor Arieta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited: Marketo Engage is a highly scalable tool for mid to large businesses and is reliable. It Syncs extremely well with CRM systems and will allow your marketing strategy to be made a reality. Less appropriate: In smaller organizations, the starting price is on the higher side. Also, if you need something that is quicker and easier to deploy and perhaps less customizable, other solutions might suit you better.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There is a big learning curve to understand the vastness of what is involved with using or navigating through Adobe Marketo Engage, and the amount of content to remember is huge. But once you start to use it, it is pretty intuitive and easy. The layout of the platform is easy to find what you want to do, and it's in some cases self-explanatory for building email campaigns.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's easy to learn, the online community, knowledge base, and Adobe Marketo Engage's support is very efficient. One can get all the help required for setup, execution, and troubleshooting. A company not using any email automation or very basic software can benefit a lot from Adobe Marketo's immense features.
Ellis Devine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It provides a one-stop-shop to help manage all lead-based and account-based marketing initiatives. We run many email campaigns, so if you are looking for software that provides you with all the information you need to run a campaign, from drafting the HTML email, managing assets, distributing to a database and gathering the metrics, and assessing performance, their toolkit is ideal.
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