Zoom Workplace in the Workplace after Covid
We use it for outside and inside meetings. Makes work from home possible. Zoom Workplace allows us the flexibility to choose where our …
Starting at $5 per month per license
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What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Workplace Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (775)8.181%
- Meeting initiation (761)7.979%
- High quality audio (776)7.575%
- High quality video (777)7.474%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Competitors
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- Downloadables
- FAQs
What is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with AI-powered tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.
Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Screenshots
Zoom Workplace Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Welcome to Zoom Workplace, an AI-powered collaboration platform
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
| Security |
Zoom Workplace Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Desktop sharing and Call recording highest, with a score of 8.1.
The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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Reviews
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Zoom seems very user-friendly and reliable. The call routing has worked well for us, and we use it often for meetings.
- Webex App and GoToMeeting
I would say that Webex is almost similar to Zoom in regards to the enhancements and usage. The UI of Webex is a bit simpler. Whereas the zoom UI has a lot of information and a first-time user might need some time to get used to it. Zoom is way very inferior to GoToMeeting which doesn't have around 80% of the options that zoom provides.
April 03, 2023
A Great Solution, worth every penny
Score 8 out of 10
Vetted Review
Verified User
Video quality and Service reliability were the two main features we chose to use Zoom over MS Teams. We were a Microsoft 365 organisation which included Teams as part of our licensing but we chose Zoom over it
March 03, 2023
Zoom lives up the hype
Score 8 out of 10
Vetted Review
Verified User
- Microsoft Teams and Slack
Zoom has the best performance in terms of hosting meeting with large number of participate.
Zoom's UI design is more intuitive and user-friendly.
Zoom's UI design is more intuitive and user-friendly.
Score 8 out of 10
Vetted Review
Verified User
Zoom is a versatile and reliable video conferencing platform that has become a go-to tool for remote communication and collaboration. Zoom is a popular video conferencing platform that offers a wide range of features including screen sharing, virtual backgrounds, and recording capabilities. It is known for its ease of use, reliability, and high-quality video and audio.
January 20, 2023
Zoom Phone System - Not as advertised
Score 1 out of 10
Vetted Review
Verified User
No competition, Zoom is well below standards in functionality and much more expensive. Also, it requires a contract where the others is pay as you go on a monthly basis. The phone conversation is clear. No problem with connectivity. The international feature is still about 30% more expensive than other voip system.
December 19, 2022
ZOOM - a good alternative to Google Meet
Score 8 out of 10
Vetted Review
Verified User
Zoom is way lighter than MS Teams - especially on Mac ecosystem. Participants management is also more clear on Zoom.
Zoom handles numerous participants on the call better than Google Meet.
Zoom does not require dedicated account to log in (unlike Google Meet or MS Teams).
Zoom UI is way easier than MS Teams.
Zoom handles numerous participants on the call better than Google Meet.
Zoom does not require dedicated account to log in (unlike Google Meet or MS Teams).
Zoom UI is way easier than MS Teams.
December 07, 2022
Connectivity at It's Finest
Score 10 out of 10
Vetted Review
Verified User
Zoom is way better in video conferencing, desktop sharing and stability. Also having the ability to create rooms, so you can divide your team during the meeting to work on several projects is great! Also for me to be able to draw in order to explain or highlight on desktop sharing is superb!
December 07, 2022
Zoom provides great bandwidth on calls.
Zoom over Webex, while nothing against Webex, Zoom is much easier to understand and use right out of the gate. It provides simple functionality for a nice, clean video conference and also has the bandwidth that we needed to host a lot of people (500+) while Webex could not support that number for some reason. So that's ultimately why we have continued to use Zoom for our large conference meetings.
December 02, 2022
Quick review for Zoom -
Score 7 out of 10
Vetted Review
Verified User
Low cost and improve quality when you have several participants.
Multi platform support is also amazing for this tool, no mater if we are talking about PC or MAC, Windows or Linux, Zoom can be easily be used.
Support provided by the vendor is also an incredible key feature of this tool, if you face an issue, or have a question you can easily be in touch with the support services
Multi platform support is also amazing for this tool, no mater if we are talking about PC or MAC, Windows or Linux, Zoom can be easily be used.
Support provided by the vendor is also an incredible key feature of this tool, if you face an issue, or have a question you can easily be in touch with the support services
November 23, 2022
There is no place far, there is ZOOM.
Score 8 out of 10
Vetted Review
Verified User
Zoom is great for meetings with large groups. It's easy to see and keep track of attendees, handle the controls as needed, and share your screen.
November 14, 2022
A good product for large-list meetings on a company level.
- Google Meet and Skype
The main core reason why we are still choosing Zoom its because of the large-list feature. With Google Meet we have the limitation of potential attendees to the meeting, that results in a big issue for meetings where we need to involve large portions or the whole company.
October 27, 2022
Zoom experience is good experience
Score 8 out of 10
Vetted Review
Verified User
Our concern was easy to use platform and simple User Interface. We found Zoom standing top of the three we evaluated.
October 26, 2022
The best Online Meeting Provider.
Score 7 out of 10
Vetted Review
Verified User
Zoom is much better than using a source such as Vonage for business meeting solutions. The main reason would be Vonage has limits and can't always function properly when using a government computer. In those situations, one would need to use a mobile device. When it comes to Zoom, you can use it on any device with fewer problems and issues.
September 26, 2022
Zoom is a very secure software
Score 10 out of 10
Vetted Review
Verified User
Zoom is the most popular and secure software. There is excellent audio and video quality for the meetings and webinars I attend. Especially in this time of the pandemic, when everything is almost online. Zoom has tools needed for the conference, like online chats.
September 11, 2022
Zoom is a great web conferencing solution. Easy, reliable, and excellent audio/video quality.
- Skype for Business (formerly Lync)
Skype for Business had reliability issues and we often experienced poor quality audio and/or video. For a while, we tried using it with a large number of participants (50+) and encountered some bandwidth/quality issues. We haven't had any of these issues with Zoom.
September 01, 2022
Great software at a good price.
Score 9 out of 10
Vetted Review
Verified User
- Skype and Google Hangouts (Classic)
Zoom stands well on their competitors, time to time improvements on user interface. Adding more features like screen sharing and VOIP works great. Their customer support is very good.
I don't like social media for recording pieces of training because they don't have a good share feature. Zoom is superior in the ways you can share your screen, video, and your phone. Plus being able to have filters and backgrounds makes things look more professional. I would choose Zoom again and again for all the ways that you can share your screen.
Score 10 out of 10
Vetted Review
Verified User
June 29, 2022
Zoom makes meetings more enjoyable!
Not as business friendly
Score 10 out of 10
Vetted Review
Verified User
Honestly not sure why someone would choose one over the other. I was told by my company that all client meetings need to be done on Zoom. They said internal can be conducted on Google Meet. All 3 applications are extremely similar.
June 24, 2022
See, share, record
Skype is good for quick messaging and calls but it does not have the screen recording feature. Also it needs a higher internet bandwidth. For more than 2-3 participants it does not work too well. Call drops/disconnects in Skype are more frequent in Skype as compared to Zoom if the internet connectivity is not good.
June 24, 2022
Remote-Friendly Tool for Meetings
- Skype for Business (formerly Lync)
Zoom seems to be a bit more intuitive and user-friendly than Skype. We like the record function, screen share, and multi-use product.
June 11, 2022
Zoom for collaboration
Score 9 out of 10
Vetted Review
Verified User
We have used Zoom for many years now and continue to use it on. While they share features with the other tools that I have listed, learning and getting acclimated to Zoom was easier.
June 10, 2022
A Highly collaborative video conferencing tool
Zoom is user friendly and offers more features like video recording compared to teams.
Teams require the end user to have a office 365 account, whereas Zoom allows users to attend calls using their desktop plugin and doesn't really require app installation.