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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(51-75 of 1130)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is well-suited as a marketing automation platform for email campaigns, SFDC integration, and lead automation. It's easy to launch emails, landing pages, and forms through Marketo. However, for analytics and advertising campaigns, it could be better. We utilize 3rd party integration platforms like Zapier to connect Marketo to Linkedin Lead gen forms as we need to insert business logic prior to lead gen form data flowing through to Marketo.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As a marketing tool for automation and targeting the ease of Marketo makes it a tool I really enjoy. It has some limitations around simple things that could be addressed to make it on par with other ESPs on the market (Auto appending tracking better more flexible Landing page and Email templates).
Crystal Pacheco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When creating an email to send to all your audience Adobe Marketo Engage does a great job. You can create a/b tests of an email to see which email type performs better based on whatever you want. Adobe Marketo Engage forms do an awesome job at capturing lead information and is very easy to implement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • If you have time and resources to invest in fully setting up your Marketo instance to integrate with your other tools & processes, it can be very valuable. Especially if you have a large company with many customers/prospects. You can run recurring, automated processes that will all work in the background.
  • If you go to a lot of events and tradeshows, you can do organized list uploads from everyone you talked to at the event in order to track those marketing interactions and touchpoints.
  • You can run custom email campaigns with built in landing pages and forms to collect user info.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is very suitable if you would like to design your own marketing automation programs to interact with you audience in the most personal way. You can really go all in on customization, but keep in mind that this requires marketing efforts. You really need different types of content for each persona if you want to do it the right way. In comparison to other tools Marketo is very detailed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is, for the most part, very user-friendly. It's laid out in a way that even a first-time user can figure out how to use it in about six months or less. For me, the cloning feature is easily one of the best-designed and executed features. We use it all the time which cuts out a lot of extra time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is very well suited for B2B email marketing, persona management, and lead tracking use cases. With its ability to customize almost everything, it's super convenient for all types of customization, integrations with bespoke platforms, etc. Adobe Marketo Engage also has a lot of tools for email personalization and out of the box reporting setup is also good. Adobe Marketo Engage has a relatively steep learning curve and new users/users who aren't very tech-savvy may find it difficult to get adapted to it.
Matthew McAllister | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for a number of situations. I'd recommend it for: Segmentation, Workflow Automation and Webinar Integration
But really the most common goal is to bring awareness & consideration to the prospects by using all the technology options that Adobe Marketo Engage provides to us. I would recommend for all the scenarios listed above.
March 27, 2023

Go with Marketo

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is well suited for sales teams trying to see who to reach out to and which companies might be ready to engage with our teams and or companies. Adobe Marketo Engage helps us understand prospect behavior and can help us predict next steps leads our leads might take.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Marketo is a very good program for running email campaigns, that's pretty much it. In my opinion it lacks any decent reporting tools, is very difficult to use if you are not familiar with the software. The support articles online are okay but need to be updated and improved, the support forums are far better for finding answers. In my opinion, this software is poorly suited for setting up dynamic campaigns requires way to much work to set them up. Doing simple things like A+B tests for emails is a headache. Campaign reporting is really poor if you don't set things up right in the beginning of the campaign you will find yourself in hot water later when trying to review campaign performance. Marketo feels like a big Frankenstein of different tools and modules, each individual component feels like it was created in a vacuum with no thought about interacting with the larger system. Also I know I said it already but the user interface is very unfriendly and restrictive if you are not computer savvy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For any company which has larger audience to reach with more personalized and automated content. In my experience it is well suited for email marketing Automation and audience segmentation and dynamic/predictive content also the type of nurture programs. It doesn't suit for smaller organisations because it's costly also they can start with smaller automation tools.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
If you don't have an employee that is an admin you won't be able to use it to the fullness. You will also need extra platforms for templates (emails and LPs). If you do have an admin you'll be able to use it and be able to maintain the system. Even an admin will have to use the support from other users out there especially the community that can help but do not expect help from Adobe Marketo Engage support team, it is very slow process and cannot help you with the day to day tasks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
is suited to make general marketing campaigns and filtering out and segment out personas its analytics capabilities and connectors to salesforce could be better through in terms of final reporting and also visualisations and getting reports for your field marketing orgs or leadership teams. better visualisations and integration of data quicker.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Marketo is very much well-suited for Enterprise accounts that have a huge database. In our case, we are sending out emails to almost 100k records on a daily. If we use a different platform, we'll be charged way higher for such a large number of daily releases. With Marketo, our subscription allows us to send as many emails as we want.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Based on my experience, Marketo is great for a medium to large sized company. It can handle large amounts of our data and is not too challenging to learn. This is particularly helpful if you have a large team of marketers using the tool and who need to be experts. I only took a number off of my rating for the recent large amount of outages/service degradations that have been happening.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I would say sending emails to specific lists is a big part of what I use Marketo for. The software makes it easy to build off pre-determined templates (our teams use this to keep basic formatting and branding consistent) or completely create a new email. Tracking is also easy with hyperlinks and CTA buttons since you can track who clicks what and how recipients are engaging with your content (click rates, open rates, unsubscribe rates, etc). If you need to send out emails to large lists and track engagement, Marketo is great for that.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Marketo can be good for companies that have in house developers, designers, and a dedicated Marketo employee. If a company does not have those resources, in my opinion, I would not recommend starting with Marketo as a solution. It will take very long to get started and every asset will require a dedicated personnel.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you want customized emails you can do anything under the sun but you also have the pain of having to test and ensure it works on every email platform (I'm looking at you Outlook Desktop client). There must be some way for Marketo to integrate and allow you to test this more easily.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's doing the job pretty well since our utilisation is only for automated marketing, it's really easy to import people with the list/smart list system and we have a very wide range of decision on who to target thanks to the batch / trigger system. Didn't really encounter scenarios where it was less appropriate for our use case.
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