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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (927)
    8.7
    87%
  • List management (949)
    8.6
    86%
  • Email deliverability reporting (952)
    8.1
    81%
  • Standard reports (934)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.8
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(51-75 of 766)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Customer Service
  • Lead Management
  • Prospecting / New Business
1. Customer Comms We utilize Marketo to schedule product announcements, releases, and other product announcements as needed. The robust SFDC sync ensures our customer lists are always up to date for a send and don't need any manual intervention 2. Prospect Campaigns Marketo plays a pivotal role is prospect outreach that includes nurture, campaign-specific emails, and crucial business processes such as lead scoring, routing, and quick synching with SFDC.
April 13, 2023

Marketo for marketing

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Lead Management
  • Prospecting / New Business
Increasing product information as we launch new products in the market. Information about events or newsletters about these events or engagements. We use Marketo for updating customers on upcoming campaigns and launches.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
It helps with returning customers as well as new users for driving the revenue. Customer engagement is very important and Marketo drives customer engagement by its abundant features and proper analytics will reveal scope of improvement for the organization to achieve marketing goals.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
  • For upsell and cross-sell, Marketo allows you to built custom targeted lists and segment specific users
  • For product launches, you can send out detailed messages to all of your customer base
  • For customer service, you can use Marketo to send out technical updates and bulletins
  • For prospecting new business, you can use contacts that fill out information on your site to download content and then re-target these users with products and services based on their interests, job titles, industry, etc
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Service
  • Prospecting / New Business
The goal of using Marketo for us is to engage with our audience in the best way possible before they need our services. We do this by giving them interesting content in the form of whitepapers, downloads, infographics. Through Marketo we nurture them and in the end this is increasing our revenue. On the other hand we use Marketo for all customers service requests but only to forward the contact forms and manage the follow up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Our main goal for all of these scenarios is to nurture leads to a point where sales can come in and close the deal. And I believe that Marketo does a very good job of helping us achieve those goals. This is accomplished primarily through the lead nurture and MQL processes built within the Marketo architecture.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
We do a lot of inbound and outbound marketing using Adobe Marketo Engage. We have nurture setup for prospects based on their interests, firmographics, and buyer stages. Adobe Marketo Engage allows us to create separate life cycle journeys and scoring for prospects and customers which is great as we have really different stages and journeys for customers and prospects. These scalability features allow us build highly customized workflows for people in our databse.
March 27, 2023

Go with Marketo

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We use Adobe Marketo Engage to find potential leads. For example, whenever I see that a potential prospect visited our website, I am then compelled to reach out as I know they are at least engaging with something on our website and or ads. Easy to use, simple to execute.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Prospecting / New Business
The most common goal is to bring awareness, consideration to the prospects. Our goal was to give quality leads to sales team. Most prospects need continuous touch with latest information so that they can be converted into quality leads when they are ready to purchase where Marketo helps with best nurture programs and predictive content.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Upsell
  • Cross-Sell
  • Lead Management
Once you create an email template, I believe you will have to get a developer specific for Abode Marketo Engage templates since the free templates are not something you can trust. In my opinion, they break all the time and are not ready for all platforms) you'll be able to communicate with your customers and prospects via emails. You will be able to segment your data and send many segmented emails in short time. If you know how to use Velocity your life will be even easier.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Increase revenue from marketing for both new business and cross/up sell.
for all of the above the key is automation at scale. Marketo is excellent at this and far superior to other tools.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Our goal is to let our segments know of our product launches and drive growth in new markets. We also aim to increase our revenue with existing customers by upselling and cross-selling. For expired customers, we reel them in by providing lead magnet content to have them back. Our flows are also in place to regularly send out newsletters to new records in the database.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Cross-Sell
  • Prospecting / New Business
  • Other
Product Launches: Create email campaigns and webinar programs to announce new products/features to customers Cross-Sell: Email campaigns with cross-sell content and nurture programs Prospecting: Create email campaigns, webinar programs, and nurture programs for Prospects to teach them about our company and offerings Customer Health: We have an ongoing Onboarding nurture for new customers in Marketo. We're also working to pull in product usage data to create adoption nurtures.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
For prospects, we want to drive engagement to our website, landing pages, or email for them to connect with an account executive. We use different metrics to determine if a prospect can be counted as a lead using basis points (clicking into an email gets them a certain amount of points, visiting the website from an email gets them a certain amount, etc). For product upsell and new launches, we use Marketo to communicate these changes or their options for new products. For instance, we use webinars to promote our product and drive registration and interest from emails.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Customer Service
  • Prospecting / New Business
For each scenario, I’m trying to maintain a loyal following and receive feedback on new press releases, etc. it facilitates my organization’s goals by letting me easily create announcements with an accessible template.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Management
Once you get Marketo up and running and all the integrations work for you and you developed an Email template and a landing page template, you will be ready to run your first campaign. Marketo has a lot of triggers and filtters to use in smart campaigns to help with your lead management efforts.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Management
  • Prospecting / New Business
  • Other
Our goal is to generate and manage new leads, which is working well. The next step is to track with the scoring system which leads are likely to make a purchase. When it's the case, our sales can then contact them.
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