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Outreach

Outreach

Overview

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of…

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Recent Reviews

TrustRadius Insights

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal …
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A must have for sales

9 out of 10
June 22, 2023
Incentivized
I use Outreach every single day. I use it primarily to reach out cold to prospects I've never spoken to by adding them to a sequence. I …
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A sales person's best friend!

8 out of 10
March 15, 2022
For the sales team, we use it for setting cadence email sequences to not only track emails being sent but having that flow that sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.outreach.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Kixie?

Kixie is a telephony and VoIP software solution from Kixie.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Details

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle.

Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.

Outreach Videos

Outreach Competitors

Outreach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Salesloft, Gong, and Clari are common alternatives for Outreach.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Outreach are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(844)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal and professional purposes, such as organizing tasks, managing projects, and collaborating with team members. The flexibility of the product allows individuals to tailor it to their specific needs, whether it's creating detailed to-do lists or tracking progress on complex assignments. Reviewers have praised the user-friendly interface and intuitive features that make it easy to navigate and utilize the product effectively. Additionally, customers appreciate the seamless integration with other tools and platforms, which further enhances its usability and functionality.

Users commonly recommend trying Outreach to enhance customer engagement and workflow efficiency, as well as improve sales prospecting. They suggest investing in Outreach for outbound sales team growth and success, but advise planning for a potentially lengthy setup process if integrating with Salesforce. Additionally, users recommend conducting an extensive trial with team members before deploying Outreach and providing thorough training to fully understand and leverage the tool. Users find Outreach valuable for scaling outbound email outreach, especially when integrated with Salesforce. They also recommend exploring different lead sequencing tools and having a backup plan for incoming calls. Users believe that Outreach is worth the investment for streamlining email and task management. They describe it as an easy-to-use product, advising new users to read tutorials and learn best practices. Furthermore, users encourage exploring new features and reaching out to the Outreach team for support. Despite some limitations, users think Outreach is a great system and recommend building sequences within it for better organization.

Attribute Ratings

Reviews

(101-125 of 202)
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Jamily Gann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is used by our business development, account executive, customer success, and marketing teams to interact with prospects and customers. It allows us to connect with and manage our interactions with a vast client base from one spot. The integration with salesforce.com comes in very handy as well and connects our workflow.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Outreach with our sales development team. We use Outreach to organize, email and call leads. It's a great way to keep the team organized and ensure each prospect is followed up with properly. I really like how well Outreach integrates with other applications as well. We have ours connected to Salesforce and the bi-directional sync is pretty neat.
January 26, 2018

SalesLoft<Outreach

Brandan Chang-Barstow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The ADR and Account Management team have utilized Outreach. The Sales department utilizes the tool only. Outreach assists us with managing prospects, communicating, following-up and tracking everything on the back end in conjunction with Salesforce, Marketo and Demandbase. It helps address challenges with the organization (follow-ups, notes, etc) and most importantly provides data so we can determine the most effective methods, language and time to reach our prospects.
January 26, 2018

Review

Brett Whitten | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The sales department uses it to make outbound sales calls and take inbound calls as well. We also use it to send email blasts, which it is definitely useful for. The big problem it addresses is the sales follow-up process. Some reps have a hard time keeping up with prospects, and the followup sequences really help.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it in Marketing, as well as sales. I use Outreach to prospect new clients and follow up with clients when they do not respond. Further, I use it to log all of my calls into Salesforce. Marketing uses outreach for lead generation and top of funnel leads. It is a great program.
Frank Delgado | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used across our entire Sales Org for its abilities to link with Salesforce, create sequence emails, and designate daily tasks. There are more capabilities than I currently use, but I know that it's a tool that our organization really appreciates. Depending on the tier, the tool is used quite differently.
January 25, 2018

Outreach Meetings!

Taylor Cunningham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Outreach with our SDR team and Customer Success Team; I've used it in both departments and am the Admin for the Customer Success team. For the Customer Success Department, we use the follow-up tasks and Outreach meetings constantly, as well as templates and snippets. Without the follow-up tasks, it would be nearly impossible to keep track of our customer's needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, Outreach is being utilized by our outbound sales team. We prospect for new clients and file them into custom sequences that we've developed. It has been great with daily production because the autonomous features allow time for more research. Another department in our organization is going to potentially adopt the platform as well.
Edgars Boitmanis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by our SDR team for outbound prospecting with email and calls. We load a build of prospects and then run a campaign with 2-4 steps in a sequence. Also, I use tasks to set up my day and set reminders to send a follow-up if there is no reply.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using it for our customer service and sales development departments. It helps us run automated campaigns to prospects we are going after whether that is to new clients or to sell additional products to existing clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is used by most of the sales teams at my company. Business development uses it to send email sequence campaigns to prospects, account managers use it to send campaigns about add-on products, and various teams use it to drive awareness of special events to drive customer and prospect attendance. Other times, many of us simply use the Gmail plugin to track when one-off emails are opened.
January 25, 2018

Outreach is life

Joshua Peterson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Outreach is our main tool for client email outreach. The scheduling features are great to ensure emails are delivered at the right time. Sequenced make the job way easier by not having to custom write a large number of emails every day. Saves time and makes the job way easier.
Lydia Green | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used by 6 individuals on our sales team (5 senior enterprise sales reps, 1 SDR). We run all outbound campaigns through Outreach, and it also helps us log and track communications with prospects into SFDC. It also allows our senior reps to know when prospects have opened/clicked on emails.
January 25, 2018

Super sales tool!

Farouk El Hamzawi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, it's being used by our sales team to engage with prospects and follow up accordingly. With a number of different personas and scenarios that trigger our outreach, we can plan and draft messaging well in advance and collaborate on our messaging with colleagues.

In terms of the business "problem" it's addressing - we're able to easily reach out to our prospects that are either inbound or outbound.
Andy Marshall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's currently being used across the whole sales organization. We use it for strategic hunting and email campaigns. It keeps our messaging fresh and allows us to stay on top of the onslaught of email. At any given time I have about 10 different campaigns running to current clients and prospects. I'm a huge fan!
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