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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(51-75 of 1093)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is our primary marketing automation platform. It acts as the central engine for most lead processes like enrichment, scoring, other business rule updates, and integrations with other platforms in our tech stack. In conjunction with Bizible, it provides a multi-touch program attribution for our reporting as well. It also acts as our primary email platform.
April 13, 2023

Marketo for marketing

Score 8 out of 10
Vetted Review
Verified User
Incentivized
we use personalisation and automation for lead generation and constant communication. We tried using it for events however it didnt meet our needs and had to get a separate events management tool. Usability is easier than other email automation tools and learning for staff is quicker
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo Engage to communicate to our members and prospects regarding their membership, or upcoming events and promotions. In this mode we use personalization and automation regarding onboarding and renewing. We additionally do a lot of emailing around our live events and publications.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo helps in various campaigns and making marketing decisions in the organization. The campaign creation, campaign execution and analytics is tracked with ease by the product. It helps to resolve the issues related to initial campaign release and tracking. The automation support and API helps to integrate with other Adobe Experience cloud products as the organization is more focused on using Adobe Experience Cloud for marketing necessities. The leads and conversion provided by Marketo is very essential for the proper revenue generation
Crystal Pacheco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Adobe Marketo Engage on a daily basis. Often I create email or landing page templates for various companies to use within their Adobe Marketo Engage instance. I support other companies in developing Adobe Marketo Engage emails, forms and landing pages as well as direct and answer to their technical needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for multiple marketing automations. We use it to run customized marketing campaigns composed of emails and landing pages, build custom forms, track user details with link tagging and analytics, and we sync all of our user data from interactions back to our Salesforce CRM instance. That way, we can track marketing interactions tied back to contacts in our sales cycle.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo mainly for a broad range of marketing automation. We used it to build several nurturing streams to nurture people who completed soft conversion on the website. We also use Marketo for all our web forms, follow-up flows and programs for that kind of tasks. We use reports and analytics sometimes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo to send out all our marketing emails. This includes newsletters, webinar and event invitations, links to resources on our webpage, and drip/nurture campaigns. We send out B2B emails, but also internal communications. We typically send out, on average, 2 emails a day to multiple audiences. We use scoring models to nurture a lead to MQL status.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage to drive perpetual Marketing for our organization. We are a large organization with a lot of SKUs and personas. Adobe Marketo Engage helps us personalize the journey for people from different personas based on their firmographics and interests. We have more than 1.5 M active records in our database and Adobe Marketo Engage helps in managing marketing to those and at the same time ensuring all the Marketing insights gets synced to our Sales platform, i.e., Salesforce as well. We do a lot of complex nurture, email send programs, and event programs for driving our organization's marketing and Adobe Marketo Engage helps very well in all our use-cases.
Matthew McAllister | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo Engage to run email campaigns and target prospects. It allows our company to connect with our CRM and export contacts lists easily and efficiently so we don't have to spend all day setting up individual campaigns. We use it on a weekly basis at this point and I foresee us continuing to use it more in the future.
March 27, 2023

Go with Marketo

Score 8 out of 10
Vetted Review
Verified User
Incentivized
helps my team gain valuable insight into potential sales leads. without it, we wouldn't have such a deep insight into the people and or companies that are interested in purchasing from my company. I then use the data to plan out my day and see where I can reach warm leads at.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Adobe Marketo as our marketing Automation tool especially for email marketing. We used for data segmentation, creating multiple webinar programs, personalized nurture programs and the best part is it's built in Analytics for better reports also easy to build email templates, landing pages and forms. We also used Lead scoring, A/B testing. For personalized emails we used predictive content which was excellent and no other tool has this feature.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use as an marketing automatization tool and also a CRM for our client base. We use Marketo integrated with our system ERP and also our ecommerce Magento from Adobe Commerce. It gives us insights and also possibilites to expand our visions on our role. Expect to grow my knowledge in the software forward.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage for our customers. They usually have it for a few years and lost their administrator so we come in. In my opinion, the platform is very complicated and cannot be used without proper training. Adobe Marketo Engage do give you the ability to create almost any flow but I believe it takes months to get it to a working phase. Once it is up and running we train someone on their team but in my opinion it never enough since Adobe Marketo Engage does not have a good customer support to help them with on going problems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo was our MAP at my previous org. It was chosen to replace a MAP more suited to smaller orgs and we wanted to use an Enterprise level platform. All of our marketing activities were run through Marketo eg. Email, events, social etc.
Marketo is simply the best platform on the market for marketing automation, particularly if you use SFDC too. Don’t be fooled by the old fashioned interface. It can do almost everything.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to drive email campaigns into different prospect and customer targets also we use it to monitor who needs to be nurtured and who we need to reach out to at certain product level or cross and upsell to our customers in territories globally. its an excellent tool to run install base mkt.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage for all of our email communications to our customers and prospects. This includes sending out promotional emails, nurturing existing customers, and reaching out to ex-customers. We also use this platform to create program flows that automate our email sequences. This has helped us get the word out there about our products and offerings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo to create Marketing Automation programs for prospects and customers. We send emails via Marketo, run smart campaigns, create nurture programs, host webinars, pull data, and more. Marketo allows us to create thoughtful programs to engage with our customers and prospects. For my team specifically, it is our primary communication channel to reach customers.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I run marketing campaigns to clients and prospects and use Marketo to create landing pages for our website, send emails, and track engagement. Being able to pull reports to track engagement on landing pages and emails has been a game changer since we're able to connect this to our leads database and look at who our sales teams should be paying attention to. For instance, if a prospect is clicking into all of our emails and engaging with content that leads them to landing pages and engaging in content there as well, they're someone to look out for.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used this product to release newsletters and announcements, it addressed a communication problem to university affiliates and associates. I once used it to send to about 30k folks for an event we were hosting. We’ve been able to reach consistent followers and stakeholders via Marketo.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use it and we help our customers use it. In my opinion, as long as Marketo will keep their horrible non existence customer service we will keep migrating customers to other options out there. This became our main business in the past 2 years. We used to love Marketo and we still think they have the most holistic solution. But that is not enough.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it as the email marketing platform for our company. We create email flows, design templates and modify code. We have to do our own versioning of our templates on a git-based platform outside since Marketo doesn't do this. The UI unfortunately looks like it was from the 2000s of web and is rather unintuitive but gets the job done once you become familiar with the platform. From an engineering perspective Marketo uses velocity templating language which is a Java-based templating engine so it's got a learning curve and is a bit of a pain to use. But the integration with the tokens of user variables is convenient for each user and testing and saving users is also convenient to do.<br><br>I would love it if had some sort of foundational email library so that we can ensure our emails work with Outlook Desktop because that is still a pain to debug and manage separately.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to make our communication automated and to track the generation of leads. We also use it to mature our leads with the scoring function in order to mature them into prospects. Globaly marketo is doing a great job for us, the only drawback is the text editor which often messes up the html code making it difficult to create perfect mails/landing pages.
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