Skip to main content
TrustRadius
Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

126 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
Return to navigation

Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(76-100 of 1130)
Companies can't remove reviews or game the system. Here's why
Lasse Nordahl | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Salesforce Sync
  • Lead Database
  • Segment Integration
  • In my opinion, the UI is confusing, slow, and often has bugs
  • Integrations are unclear for testing and tracing
  • Navigation has a lot of room for improvement
  • Lead duplication is not easy to manage
  • User traits are difficult to manage with existing schema
  • Permissions are not easy to understand
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The organization of the software makes sense and is easy to navigate
  • You can get really granular with the details of your campaign. If you can think it, Adobe Marketo Engage can likely do it.
  • I only work in a small corner of Adobe Marketo Engage, but I know there is so much more it can do. It's really powerful software.
  • Uploading images to use in Landing Pages is kind of a hassle. It's not very user friendly.
  • Landing Page creation takes a long time, and templates aren't very customizable once created. If there was a drag and drop style, I would be so happy. I think that Hubspot has them beat in this regard.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates with to 3rd party vendors, including LinkedIn, Facebook, landing page builders, and email builders.
  • Great with being able to organize folders based on the organization's preferences, instead of having to stick to a general setup.
  • The email builder and landing page builder are very basic and not the most intuitive. We've solved that by using a 3rd party vendor that we can sync our landing pages and newsletter designs.
  • Email and email nurture reporting are hard to work with. Their default reports are pretty basic but aren't editable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Smart Campaign is the most powerful automation tool available for Marketers today
  • The Salesforce integration is straightforward with minimum errors
  • It can handle easy lead routing automation without paying extra for 3rd party platforms
  • Email personalization needs to support more complex scenarios like Marketing Cloud
  • Email and Landing page building experience requires an external developer help
January 06, 2023

Market with Marketo

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Creation of Folders and renanming of campaigns
  • Design studio - uploads is very user friendly
  • Sending samples is quit easy in this and can be send multiple people at a time
  • Something new which is approving and disapproving. Never came across like this in any platform yet.
  • Sometimes it gets lagged
  • Loading of pages become very slow
  • Sometime email changes are not reflecting
  • Preview of emails and the samples we send to check looks totally different at times
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It's efficient in tracking web activities (cookies)
  • It's easier to set-up automated email sequences
  • It actually processes activities in an efficient irrespective of having duplicates
  • The Smart list feature can be implemented as a flow chart pick and drop (easier to evaluate the conditions)
  • The email open tracking sometimes doesn't work, though it registers an email click activity.
  • The duplication issue that occurs between Marketo and Salesforce
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Emails
  • Landing pages
  • Forms
  • email insights
  • event managment
  • triggers and automations
  • targetting and personalisation
  • lead scoring
  • better and easier to use email builder
  • more customisable reports
  • visual automation workflows and segmentation
James Comarock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Like I have said Marketo has been very helpful by helping us to connect us with our customers and keeps them coming back, hence saving time, effort and resources.
  • Let AI build predictive audience and segments easily.
  • Personalize experience with active listening and triggered content.
  • 24/7 responsive support and service team.
  • Adobe Marketo is very user-friendly and easy to use. But the UI needs some improvements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy Reporting.
  • We can easily create as appropriate as per our requirement.
  • Track customer Journey.
  • Easy to understand modules.
  • API limitations - need to increase the API call limits.
  • Find difficulty in landing page template modification.
  • Find difficulties in moving assets from shared folder.
Mike Sherwood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Basically, you can do *anything* with Adobe Marketo Engage. Marketers should think big, build a good foundation and move up in sophistication over time.
  • Sure, with rich functionality comes complexity. But, hey, in this day and age, you need to hire someone with the necessary analytical skills. Or get some help to fill in the gaps. Adobe Marketo Engage is pre-provisioned with best practices, so it guides you toward success.
  • The Adobe Marketo Engage community is super helpful. People like to show off their skills, so if you're having trouble, just post your question and stand back.
  • If you only want to send emails, don't buy Adobe Marketo Engage. It's overkill.
  • With some features, you need a developer. An example is responsive landing pages. Adobe Marketo Engage provides responsive emails, but adjusting them requires a CSS/HTML expert.
  • Want to answer the question, "how much money did I make from each marketing program?" This is hard but mostly because you need to enforce rules on the Sales side and you need to set up your Adobe Marketo Engage just so.
November 14, 2022

Adequate but troubled

Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Rules based routing
  • De-anonymizing web traffic and activity history
  • Email blasts
  • In my opinion, the UI is terrible; their optional updated UI is worse, and it's missing features
  • In my experience, setting attribution can be very finicky — it requires building things from scratch and figuring out how to access common web data in Adobe Marketo Engage's criteria
  • Changes in relationships to Salesforce fields requires getting support involved
November 07, 2022

A Marketing Must Have!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Great for lead scoring
  • Advanced integration with salesforce
  • Central place of truth for lead tracking
  • Not as intuitive as other competitors
  • Can be confusing if you’re not properly trained
November 04, 2022

Solid Software

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Metric Tracking, Easy to see all the important engagement from each email
  • Brand Segmentation, easy to have multiple brands with interchangeable logos
  • We have never had an issue with deliverability
  • Don't have a great grasp on how nurture works, complete automation has been difficult for us
Sai Chintala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automate personalised cross-channel experiences.
  • Sync marketing and sales so they can act as one revenue team.
  • Build best-fit account lists in seconds using AI.
  • User experience can help with a thorough revamp. The tool literally lags after every action I perform.
  • The landing page and email builder needs to be better.
  • Free trial would be something i should also recommend for Marketo.
Return to navigation