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Outreach

Outreach

Overview

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of…

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Recent Reviews

TrustRadius Insights

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal …
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A must have for sales

9 out of 10
June 22, 2023
Incentivized
I use Outreach every single day. I use it primarily to reach out cold to prospects I've never spoken to by adding them to a sequence. I …
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A sales person's best friend!

8 out of 10
March 15, 2022
For the sales team, we use it for setting cadence email sequences to not only track emails being sent but having that flow that sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.outreach.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Kixie?

Kixie is a telephony and VoIP software solution from Kixie.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Details

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle.

Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.

Outreach Videos

Outreach Competitors

Outreach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Salesloft, Gong, and Clari are common alternatives for Outreach.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Outreach are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(844)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal and professional purposes, such as organizing tasks, managing projects, and collaborating with team members. The flexibility of the product allows individuals to tailor it to their specific needs, whether it's creating detailed to-do lists or tracking progress on complex assignments. Reviewers have praised the user-friendly interface and intuitive features that make it easy to navigate and utilize the product effectively. Additionally, customers appreciate the seamless integration with other tools and platforms, which further enhances its usability and functionality.

Users commonly recommend trying Outreach to enhance customer engagement and workflow efficiency, as well as improve sales prospecting. They suggest investing in Outreach for outbound sales team growth and success, but advise planning for a potentially lengthy setup process if integrating with Salesforce. Additionally, users recommend conducting an extensive trial with team members before deploying Outreach and providing thorough training to fully understand and leverage the tool. Users find Outreach valuable for scaling outbound email outreach, especially when integrated with Salesforce. They also recommend exploring different lead sequencing tools and having a backup plan for incoming calls. Users believe that Outreach is worth the investment for streamlining email and task management. They describe it as an easy-to-use product, advising new users to read tutorials and learn best practices. Furthermore, users encourage exploring new features and reaching out to the Outreach team for support. Despite some limitations, users think Outreach is a great system and recommend building sequences within it for better organization.

Attribute Ratings

Reviews

(76-100 of 202)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're currently using Outreach for our sales team to help with SDR and Account Executive meeting setting. It helps us log activity instantaneously and set up various outreach plans depending on the market and role of the user we're connecting with. It gives us plenty of time back in our day without having to worry about activities and what needs to occur each day.
Carson Christensen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used by our entire Sales Organization and also parts of the marketing organization. Several hundred employees. Outreach has been a great tool to enable us to reach more contacts efficiently so that it takes fewer employees efforts to be reaching out to more contacts. Email automation is key to having the success in an organization that has so much data and customer touchpoints to be able to offer a best in class service experience. Outreach helps us create more opportunities to fill the pipeline for Account Executives by being able to automate templates and sequences to reach out to the masses.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the sales team to manage our cold outreach strategy. We use it for both cold emails as well as cold phone calls. Outreach really helps our team keep on track of who they should be contacting when they should be contacting them and of course why they should be contacting them.
February 02, 2018

Outreach for BDRs

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach was initially bought for the Account Development team. As Pluralsight has grown, Outreach has been expanded to other departments and has also grown with the teams as they have changed over the past year. The Business Development team uses Outreach to prospect and hunt for new business, while the ADMs use it to deal with all of our inbound leads. Outreach has been successful in the pre-sales area so the sales teams have also requested the tool and started to use it in some AM and AE roles.
Zach French | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is currently being leveraged by our sales org. The business problems outreach addresses are two-fold, both related to improving efficiency of process and engagement. First, the sales tiles and ability to do emails/calls/tasks allow you live almost entirely inside outreach without having to switch to SFDC or other parts of tech stack. Two, the analytics provided allow for teams to experiment with all kinds of engagement strategies and use metrics to determine best practices.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach currently is being used by a few different groups across the organization. The main business problem that it addresses for me, is that it helps me generate new business while also allowing me to focus my time on more targeted prospecting.
Brandon Mayweather | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Outreach to correspond with prospects in our sales department. It makes it very easy to maintain the sales pipeline. We use email sequences and call sequences. It's very simple and automatic. Our sequences are made up for us. It makes the sales process very efficient.
February 01, 2018

Outreach is pretty decent

Angelo Morlani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using it as a sales enablement software. Right now, it is only being used by the business development team as a way to increase our efficiency and to ensure we are keeping our prospects organized. Outreach access is being rolled out to the team of sales representatives. It solves for sales inefficiency and territory organization.
January 31, 2018

Outreach is it!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Outreach to help automate some sales processes, like certain follow up tasks and some first point of contact for inbound leads/requests. We also use Outreach for marketing purposes. We are able to utilize the one to many capabilities of Outreach for outbound contacting. The automation pieces of Outreach have been great for our sales team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach is used by our sales and customer support teams. We manage an inbound funnel, so Outreach helps us maintain the proper amount of touch points with prospective customers. In particular, it is helpful for automated email sequences when we have customers that don't leave phone numbers. It allows us to continue to follow up without needing much manual input.

Variables are really nice as well for adding a customized touch.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach is used by our market development and sales teams. It streamlines email communication and prospecting efforts which allows us to reach a greater volume of people more efficiently thus leading to increased appointments and greater win rates. We are also able to receive excellent analytics and data on what outreach (no pun intended) efforts are most effective.
Rebecca Lopez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
All of the sales development team uses Outreach and some account executives for small businesses. I and my counterparts in our various global offices use it on a daily basis to make calls, send emails, set tasks, track responses, and use templates/snippets, etc.
January 30, 2018

The Outreach Story

Clay Scollard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Outreach is a tool being used by our sales department. Originally it was only the ADRs (inside sales reps) but it has since been extended to our account executives as well. It addresses the ability to engage with a huge number of people while being able to notice small signs like engagement that really help you round bases in a sale. Knowing who has interacted with an email can really shape the direction of a call to follow up on those. The real selling is done via phone but email plays a huge role.
January 30, 2018

Outreach Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My BDR team uses it to connect with inbound prospects. Some AEs use it as well. We strive to do 6-8 touches per prospect and Outreach makes that goal easy ultimately helping to increase our conversion rates.
Emily Muhoberac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We leverage Outreach as our sales engagement software for our sales team, but leverage it for email-based tasks in non-sales departments as well. We have tried every email-based sales software under the sun, and Outreach is by far the best to fit our needs. The UI is very user-friendly, and gives our sales team the bandwidth to focus on the most important activity: closing deals. Outreach is significantly more automated than many we have tried (for example, Pardot), and we see fewer errors in our email campaigns. The reporting is simple, but very clear and helps us draw conclusions.
Jeffery Breisch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is the cornerstone system that enables us to deploy sales messaging to our team of 60+ reps in a way that enables each rep to customize their message while enabling the long term assessment of messaging success.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
To my knowledge, Outreach is currently being used by multiple departments in my office. The entire sales team, license renewals team, and marketing team are all utilizing outreach daily. We mainly use it for automated emails. For both cold prospecting, and emails to current clients. In my role, I currently use outreach daily, along with the other account managers.
January 29, 2018

Outreach for lyfe

Elizabeth Richards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Outreach for the BDR part of our sales team. We use it for task management to tackle all of our prospects in an organized fashion. The whole organization does not use Outreach. Some account executives have access but not everyone. We love using Outreach and everyone who I have interacted with at Outreach for training purposes has been great!
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