Outreach is the Sales Enablement Tool that Your Sales Team Needed Yesterday
We purchased Outreach to bridge the gap created by the retirement of Outlook for Salesforce, and we were also sold on its capabilities to …
Overview
What is Outreach?
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of…
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What is Outreach?
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to…
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What is lemlist?
lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.
Product Details
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- Integrations
- Competitors
- Tech Details
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What is Outreach?
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle.
Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.
Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.
Outreach Screenshots
Outreach Videos
Outreach Integrations
- Microsoft Dynamics 365
- Microsoft Exchange
- Google Calendar
- LinkedIn Sales Navigator
- ZoomInfo Sales
- DiscoverOrg (discontinued)
- Vidyard
- Seismic
- Drift
- RingEX
- Bombora
- Terminus ABM Platform
- Demandbase One
- 6sense
- G2 Seller Solutions
- Orum
- Intercom
- LeanData
- Sendoso
- Alyce by Sendoso
- Highspot
- Workato
- BombBomb
- Tray.io
- Mediafly Coach360
- Chili Piper
- Dropbox DocSend
- Crunchbase
- The Okta Identity Cloud
- Lusha
- Domo
- OneLogin by One Identity
- Hull CDP, from MessageBird
- Aircall
- Sugar Sell (SugarCRM)
- Postal
- HubSpot CRM
- Reachdesk
- Mapbox
- Salesforce Sales Cloud
- Dialpad Ai Sales Center
- Showpad eOS®
- Crystal
- Dooly.AI
- Twilio SendGrid
- Opensense
- SalesIntel
- ZoomInfo Operations
- Regie.ai
- OneMob
- Hiplead
- Gmail
- Outlook
- Outlook Calendar
Outreach Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
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(846)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal and professional purposes, such as organizing tasks, managing projects, and collaborating with team members. The flexibility of the product allows individuals to tailor it to their specific needs, whether it's creating detailed to-do lists or tracking progress on complex assignments. Reviewers have praised the user-friendly interface and intuitive features that make it easy to navigate and utilize the product effectively. Additionally, customers appreciate the seamless integration with other tools and platforms, which further enhances its usability and functionality.
Users commonly recommend trying Outreach to enhance customer engagement and workflow efficiency, as well as improve sales prospecting. They suggest investing in Outreach for outbound sales team growth and success, but advise planning for a potentially lengthy setup process if integrating with Salesforce. Additionally, users recommend conducting an extensive trial with team members before deploying Outreach and providing thorough training to fully understand and leverage the tool. Users find Outreach valuable for scaling outbound email outreach, especially when integrated with Salesforce. They also recommend exploring different lead sequencing tools and having a backup plan for incoming calls. Users believe that Outreach is worth the investment for streamlining email and task management. They describe it as an easy-to-use product, advising new users to read tutorials and learn best practices. Furthermore, users encourage exploring new features and reaching out to the Outreach team for support. Despite some limitations, users think Outreach is a great system and recommend building sequences within it for better organization.
Attribute Ratings
Reviews
(51-75 of 202)Companies can't remove reviews or game the system. Here's why
August 22, 2018
Outreach trumps SalesLoft -- and works exactly as advertised
My entire Inside Sales organization uses Outreach as a prospecting tool. It allows us to increase the quality and quantity of our prospecting touches in less overall time.
August 22, 2018
Weaponize your Pipeline Engine
We use Outreach for our BD, AE, and Success teams.
Primarily, we are using it for cold outreach sequences, and it's made a huge impact on our pipeline creation. We've easily tripled pipeline since implementing 4 months ago, and no other sales engagement platform comes close to the phenomenal visibility and control Outreach offers. Best in class Salesforce integrations, smart OOO auto-detection, and dynamic fields will revolutionize your inside sales game.
As a bonus, onboarding new hires is a cinch because the playbooks are ready to go. My newest hire booked a cold meeting on her first day.
Primarily, we are using it for cold outreach sequences, and it's made a huge impact on our pipeline creation. We've easily tripled pipeline since implementing 4 months ago, and no other sales engagement platform comes close to the phenomenal visibility and control Outreach offers. Best in class Salesforce integrations, smart OOO auto-detection, and dynamic fields will revolutionize your inside sales game.
As a bonus, onboarding new hires is a cinch because the playbooks are ready to go. My newest hire booked a cold meeting on her first day.
August 22, 2018
Outreach - The Standard for Sales Automation
Outreach is used by our 2 AEs and 1 SDR. Outreach enables our reps to collaborate on templates for personas, set cadences, and improve our overall outbound process.
August 22, 2018
Powerful Sales Automation
Outreach is used by the Sales Team (Account Executives, Sales Development Reps, and Product specialists) in both a pre and post sales capacity. It allows users to save time from a communication standpoint.
August 22, 2018
Outreach is an Expansive Prospecting Tool
Outreach is used primarily by our inbound and outbound business development reps. We use it on the outbound side to cold prospect into our targeted companies and on the inbound side to follow up on our marketing leads. Outreach allows us to manage a large volume of prospects and for both teams, while also allowing us access to great reporting functionality. With the tool, we can see exactly how our reps are performing at a very granular level.
August 22, 2018
Outreach - Simple and Efficient
From day one, Outreach has been an integral tool that helps me manage my workflow on a day-to-day basis. It structures my tasks and helps to avoid starting friction involved with prospecting as I reach out to potential clients throughout my region. It provides a great way to track details of individual points of communication and any other information found on accounts/prospects.
August 22, 2018
Easy tool to increase productivity
Outreach is an easy to use tool that allows account execs to touch multiple accounts quickly and actually tracks activity on sales campaigns.
August 22, 2018
More Dials, Less Time
Outreach started in our Business Development Team, then the Sales Team and has now also rolled out to our Customer Success Team. It helps us manage our accounts and develop a strategic plan for prospecting. It is also great to have a more user-friendly place to take notes than Salesforce.
August 21, 2018
The only system your SDR team will ever need
We use Outreach as the main platform for our Sales Development Reps. At least 90% of the company is exclusively in Outreach and the only ones that remain in Salesforce are those that are full cycle sales execs or there are client requirements.
It solves a lot of business issues, among them are the issues with reps wasting time sending emails, researching, planning out their day, losing prospects to the funnel due to poor follow up, email tracking, A/B testing etc. The list goes on and on.
May 21, 2018
Outreach efficiency
Outreach is being used primarily by sales development and account executives. Giving the ability to assign tasks and store templates, the tool alleviates the need for constantly referring back to other shared storage spaces which saves many clicks.
March 23, 2018
Outreach is building my pipe!
Outreach is being used by our organization in prospecting for new business as well as to work with current customers and get them to events or do more regular follow ups that would be very hard to find time for without this great tool for customized automation. It enables me to put together as many different types of templated conversations, set someone in them and forget, until the next follow up is due for them. So they never actually get forgotten, but my mind is free to get out and do a whole lot more good.
March 01, 2018
Increase Production and Efficiency
I found that outreach was a terrific tool to automate the sales process of reaching out and increase the production of the members of the sales team. With the sequences within outreach, you are able to completely streamline activities so nothing goes by the wayside. I recommend for anybody interested in trying to increase the efficiency of the business and sales team.
February 20, 2018
Outreach Review
Outreach is being used by the customer success department at Asana for all customer email outreach whether scheduled or manual.
February 09, 2018
Outreach is AWESOME
Used to email prospects, set up templates, sequences, and canned responses. Huge time saver!
February 07, 2018
A Beginner SDR Utilizes Outreach to Manage Success.
Outreach is used by multiple departments at this organization, everyone takes part in sales someway or another so having a tool that can manage communication with clients and prospects is essential. Outreach allows multiple departments to manage their communication efforts to clients and prospective clients.
February 07, 2018
Outreach, as reviewed by an SDR
Only in the sales organization, and helps out sales staff track and engage clients. It helps our sales staff keep track of the client sales process and creates a unified way to approach our sales strategy.
February 06, 2018
Double your opps with Outreach
Outreach is currently used by every member of our global sales organization. From BDRs to Sales execs. It allows us to be a lot more productive as every day when we come in it tells us what tasks we have to achieve.
February 06, 2018
Not another SDR review
- For e-mail prospecting
- Helps to organize our daily outreaches to prospects
- Helps to organize our daily outreaches to prospects
February 06, 2018
Outreach - great for SDRs, not so much for AEs
Outreach is a great asset for our SDR team but not really that useful for the Accounts team because it keeps assigning emails to the wrong deals. The logic for assigning communications to deals is the same as what you get with bcc to Salesforce so there's not much value there.
February 05, 2018
Outreach the best time saver and most effective email tool available
Outreach is being used by our sales development team and sales team to do outreach on a larger scale and to align and track analytics for our managers to see and evaluate activities.
I'm not 100% sure if it's used by other departments, but I'm pretty sure Outreach is only used by our sales team. It allows us to keep track of our leads and prospects by creating tasks to follow up, sequence templates to assign, and overall reports/stats on our messages. On a high level, it saves us a lot of time in regards to organizing and keeping accountable with our prospects - instead of manually doing everything, Outreach helps us to track and follow up. We also use Outreach via mobile to call others, so instead of having a separate phone, we can use ours with a different number.
February 05, 2018
Great overall products, stong with call functions, highly recommend it across all sales teams
We use Outreach predominantly to make phone calls for the sales department. We make calls to 100+ countries and it allows us to use local numbers to make calls without being seen as a predatory sales call. It allows us to streamline our sales pipeline and us to effectively carry out through our daily tasks. It has a great system for organizing lead and contact information which makes the salesperson's job easy to manage. We use Outreach with around 60 people within our organization and Outreach's template and sequence functions allow the well-performing sequences to circulate around the organization for everyone to benefit from. When I first began at the company, I didn't have a much prior experience in the sector, therefore reading others' templates allowed me to significantly improve my fundamental knowledge in sales. Outreach is a great tool for managing your sales and customer relations, I would recommend it to all my colleagues across different sectors.
February 05, 2018
Outreach is Great - Best we've used to date.
The sales and market development teams use Outreach. It allows these teams to be more strategic with their prospecting and operational workflows. It holds AEs and MDRs accountable for the strategic approach implemented by our institution.
February 02, 2018
Reach out with Outreach!
We use Outreach to make calls and sequence prospects. It is also used by our marketing research team to gather prospects. I also use it to keep track of tasks and queues. I like the fact that it can make calls to almost every country and the fact that you can use local numbers.
February 02, 2018
Make Outreach your tool for Personalization and Automation
Outreach is being used by our entire sales operation. It helps my team with email and task automation so we can get more done in less time. I also helps with collaboration between users for different sequences that might be working better then others. Additionally, we are using the calendar tool and it has been very helpful.