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Outreach

Outreach

Overview

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of…

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Recent Reviews

TrustRadius Insights

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal …
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A must have for sales

9 out of 10
June 22, 2023
Incentivized
I use Outreach every single day. I use it primarily to reach out cold to prospects I've never spoken to by adding them to a sequence. I …
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A sales person's best friend!

8 out of 10
March 15, 2022
For the sales team, we use it for setting cadence email sequences to not only track emails being sent but having that flow that sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.outreach.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Kixie?

Kixie is a telephony and VoIP software solution from Kixie.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Details

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle.

Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.

Outreach Videos

Outreach Competitors

Outreach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Salesloft, Gong, and Clari are common alternatives for Outreach.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Outreach are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(844)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal and professional purposes, such as organizing tasks, managing projects, and collaborating with team members. The flexibility of the product allows individuals to tailor it to their specific needs, whether it's creating detailed to-do lists or tracking progress on complex assignments. Reviewers have praised the user-friendly interface and intuitive features that make it easy to navigate and utilize the product effectively. Additionally, customers appreciate the seamless integration with other tools and platforms, which further enhances its usability and functionality.

Users commonly recommend trying Outreach to enhance customer engagement and workflow efficiency, as well as improve sales prospecting. They suggest investing in Outreach for outbound sales team growth and success, but advise planning for a potentially lengthy setup process if integrating with Salesforce. Additionally, users recommend conducting an extensive trial with team members before deploying Outreach and providing thorough training to fully understand and leverage the tool. Users find Outreach valuable for scaling outbound email outreach, especially when integrated with Salesforce. They also recommend exploring different lead sequencing tools and having a backup plan for incoming calls. Users believe that Outreach is worth the investment for streamlining email and task management. They describe it as an easy-to-use product, advising new users to read tutorials and learn best practices. Furthermore, users encourage exploring new features and reaching out to the Outreach team for support. Despite some limitations, users think Outreach is a great system and recommend building sequences within it for better organization.

Attribute Ratings

Reviews

(126-150 of 202)
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Neville Holden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used by the whole Sales department to drive and identify interest in email/marketing content with prospective customers.

Sequences are useful to send out regular cadence of content to multiple contacts with the push of a button. New UI is much better and easier to use.
January 24, 2018

Outreach Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Outreach is used across our department as well as the marketing department. It addresses the problem of getting into contact with the correct contacts in any given organization in attempts to give them valuable information about our company and seeing if they would like to learn more about what our platform can do for them.
Anisha Mehta | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used as a whole across our organization, however, each department uses it a little differently. In my department of SMB Growth Sales, I use it to track emails to clients. In the smaller sales departments, they use it to set up drip campaigns since they have a large customer base.
January 24, 2018

Outreach is Awesome

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used by the sales organization which includes our ADMs, BDRs, account executives and customer success. It primarily helps us send emails in sequences to multiple people at one time and tracks what messages are opened/unopened, replied to, etc. I also use it to create "templates" and "snippets" that I can refer back to for use at any time.
January 24, 2018

Outreach is Number One

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Outreach for the majority of our targeted communication to both prospects and current customers. We currently use it across our entire Sales organization with great success. Outreach allows us to create tailored messaging for prospects without having to tediously send messages one by one. It allows us to scale our communication so we can be more effective with our time.
Scott Mackinnon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Outreach is currently being used by our inside sales team as a tool to help increase our conversion rate for inbound leads. A big value-add that Outreach has brought is the ability to measure metrics on the effectiveness of emails. We can see when prospects open them, click on links, etc. Furthermore, it allows us to create templates and sequences which expedite our outreach process to prospects. Currently, it is only used by our inside sales team.
January 23, 2018

BD for days

Davis Hepworth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used throughout our whole sales organization. Personally I use Outreach to send out customized emails at scale for the territory I cover. Outreach is useful to help gauge interest levels, analyze trends with A/B splits, and work efficiently.
January 23, 2018

Outreach review

Mark Fleischer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used on a daily basis across multiple campaigns and teams to help facilitate and accelerate the sales process. It has helped us instantly connect with incoming leads and automate the follow up process. Outreach has enabled us to automate communications with our accounts which has not only helped us keep in touch with all of our customers but increase activities across all teams who utilize it.
Willy Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Outreach to engage with prospects from when they inquire about our integration solutions to when we need to do some outbound work to specific personas. I can't tell you how valuable the tool is. Because of Outreach I am organized and I know exactly how many touch points and when it's time to move on to other opportunities. The 360° view helps me keep in mind what is of high priority, normal, and low, which helps me never skip a beat with my prospects.
Sylas Aldridge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Outreach on our small team of 8. We combine the normal activities of an SDR team with a standard Account Executive to provide a premium welcome service for attorneys who are new to Avvo. Outreach addressed email templating, automating our workflows, and assigning call tasks. Our dept. head decided not to purchase after a trial, but I'm hoping we can revisit the situation in the near future since this could have to do with our acquisition.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Outreach has enabled my team to refine a smarter, cleaner cadence when prospecting through contacts and accounts in our Salesforce instance. We have built out customized sequences of intelligent email templates, individually for the different personas and use cases that we sell to. Embedded within those sequences are also dial prompts for our reps to make calls after and before they send out an email.

Not only is Outreach an effective solution for sending out thoughtful emails at a fast pace, but is also the best dialer solution I've used at any previous company.

Our BDRs have become so reliant on Outreach for their day to day processes, that we decided to acquire additional licenses and share the solution with our closing sales team as well. Early feedback is very positive.
January 22, 2018

AE Outreach User

CJ Holmes | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used by the sales organization, both AEs and SDRs. It is being used to accelerate prospecting and "outreach" to build pipeline. It is nominally being used for reporting, metrics, trends, and A/B testing. Mostly it is being used to structure and execute pipeline building strategy.
Michael Flumere | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is an essential tool for our sales team. It helps us to understand the most effective content and subject lines to send to prospective customers. It also takes a lot of the manual process of reaching out to people and gives us more time to focus on selling.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Outreach to learn more about how our prospects engage with our sales team. We want to understand all the data that is collected during initial outreach to close so that we can leverage these insights to make our sales team, better, faster and stronger. Outreach helped us so much, it forced us to rethink our Salesforce environment, lead stages, lead definition and so much more. I highly recommend it! We use it for phone calls, email, social touches and more.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used by our Sales & Customer Success department. My involvement is on the sales side as a SDR. Before using Outreach, the company used Yesware but I really rallied for Outreach because I had used it in my previous role and loved it. It really helps us stay on top of the most important task as well as be as efficient without losing detail. We have noticed more success in our campaigns and better tracking results in better results.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Outreach as its main tool for contacting potential clients and current clients. It is used widely by our sales department including our VP of sales. We use this as a way to sequence potential clients into calls as well as emails. It helps keep track of our dials, emails, status of accounts and helps us update our Salesforce records as well. It also helps with keeping clients assigned to one sales rep so that they are not double, triple hit by multiple employees.
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