Avaya Communicator is a communications platform from Santa Clara-based Avaya that allows chat or IM, voice, and web conferencing to be deployed from within business applications. It replaces the Avaya Flare Experience product.
Best Collaboration Tools
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Collaboration Tools Overview
What are Collaboration Tools?Collaboration software makes working together on professional projects easier and faster. It reduces bottlenecks in feedback and approval processes. The three core areas of functionality for collaboration tools are:
- Project & task management
- File sharing & management
Collaboration tools are closely related to a number of other types of software, including:
- Business communications (e.g. email, phone, web conferencing)
- Community platforms
- Cloud storage
- Project management software
- Online office suites (such as G Suite and Microsoft Office 365)
Sometimes collaboration tools can replace these more traditional solutions, but it is more common to integrate collaboration tools with existing communication and workflow structure. Often collaboration tools bring interactions that would otherwise be handled by separate platforms into a convenient central location.
Collaboration Tools Features & Capabilities
CommunicationSome collaboration tools have communication capabilities at their core. Examples include Skype, Google Hangouts, and HipChat. Other collaboration features are available but may have a limited scope.
Communication features across collaboration tools include:
- Options for integrated messaging. Live chat, comments within a file and private/group messages are all common
- Privacy and access settings
- Conference calling
- Video chats with screensharing
- Project-based conversations
Project & Task Management
Project management features are usually more important to larger teams. They also work for interdepartmental teams or teams within larger organizations. Collaboration features related to project & task management can include:
Tracking location and changes to a file
Task lists and assignments. These are complete with due dates, sub-tasks and file attachment
Scheduling, calendar integration, reminders and alerts
File Sharing & Management
Support for different file types
Comments and notes attached to files
Track changes and versioning
Editing permissions and access control
Online Collaboration Tools
Creating an internal knowledge base for employees with a product like Confluence
Creating flow charts or mapping out ideas visually with a product like MindMeister
Creating group to-do lists with a product like Trello
It is important to choose a collaboration tool that is easy to use. The tool should also fit your team’s culture and goals. There are dozens of collaboration products on the market -- and it’s ever-growing!
To help you find a good fit, consider these questions:
What types of projects will you collaborate on?
What are the steps of a typical project?
How does your team handle communication and workflow?
Where do you store project files?
How many people will be collaborating? How many departments?
Will project managers or team members be collaborating? Both?
What other platforms and apps does your team use? How does the tool handle integration?
How formal or informal will collaboration be? Will all discussions be related to work on specific projects, or will some be social?
Will all conversations be archived?
Most vendors offer a free tier for up to a certain number of users. The free tiers usually have a more limited set of features and capabilities. There are many basic free online collaboration options, including GoVisually, Trello, Podio and Google Drive for example.
For paid plans, pure collaboration tools focused on notes, tasks, and chat start around $8/mo. per user. For collaboration tools that include cloud storage, pricing starts at around $10/mo. per user, and goes up from there based on storage size.
Listings (76-100 of 250)
As it's name implies, Social Text focuses heavily on social capabilities and includes Twitter-like microblogging capabilities. The product competes with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms.
TigerText is a collaboration tool focused on providing users with secure communication to colleagues from any device.
Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.
Liferay makes software that helps companies create digital experiences on web, mobile and connected devices. Our platform is open source, which makes it more reliable, innovative and secure. We try to leave a positive mark on the world through business and technology. Companies such as Adidas, Ca...
Oracle Beehive Enterprise Collaboration Server provides hosted collaboration and voice / web conferencing tools at the enterprise level.
Tettra Inc. provides a collaboration solution for teams that use Slack.
Frontify provides brand management software in the cloud. The vendor says they simplify the life of everyone working with a brand by gathering all essential tools in one single place.
HighQ in London offers Collaborate, their cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communica...
Nuclino aims to allow teams to organize and share knowledge easily. Create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decis...
Telligent Community is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus is on offering a platform that can be integrated and extended, but this requires technical expertise.
Srimax is an offshore web development company that offers services in the following areas: 1. Web Development 2. Application Development 3. Mobile Development 4. HTML5 Development 5. E-commerce Solutions 6. Web Designing 7. Migration
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to eng...
Project Insight is a web-based project and portfolio management software. Project teams can access, edit and update their projects information anytime, anywhere, with any supported browser, tablet and mobile device. Features for experienced project managers include: MS Project import/export, inte...
inMotionNow provides an all-in-one work management solution (inMotion) that is designed for creative and marketing teams. The vendor says that its solution combines creative brief management, project management, online proofing, and reporting into a single easy-to-use solution.
GetResponse an email marketing platform, helping over 300,000+ small businesses, marketers and brands get better results. GetResponse includes a drag 'n drop Email Editor (winner of Stevie Award 2012) with hundreds of newsletter templates to choose from. Users can customize newsletter with photos...
Comidor provides the following capabilities: Task Management, Contact and Account Management, Embedded Email Client, Document Management, Social Media Unit, Workflows, CRM, Project Management, Finance, and Event, Issues and Topics Management
XWiki SAS is a french software editor and service company created by Ludovic Dubost in 2004. The company positions themselves as Information Structuration and Collaborative Work experts. XWiki SAS is the editor of two softwares: XWiki Enterprise (XE), the original XWiki version, managed by XW...
Innovation Cloud is a free web-based tool for idea management. It enables users to submit, codevelop and execute ideas.
From webcasts to virtual extensions of events, INXPO digital interactive broadcasting solutions help companies communicate with their customers, employees, partners, and prospects.
Interact is a project management solution focused on providing productivity and social tools through intelligent intranet software.
Launched in 2008, MangoApps's mission is to build the best product to connect & inspire employees within a company.Over the last two decades, needs of workers and workplace has evolved. The current set of communication and collaboration tools (e.g. email, File-shares, etc.) are outdated, rest...
Deltek is a leading global provider of enterprise software and information solutions for professional services firms and other project- and people-based businesses. The vendor says they have delivered actionable insight that empowers their customers to unlock their business potential. 20,000 orga...
GroupTweet allows any number of contributors to Tweet from a single Twitter account without the need to share the organization's Twitter password. GroupTweet allows authorized contributors to Tweet directly from their own personal Twitter accounts (if desired) using any Twitter app each prefers. ...
Honey is a collaboration solution designed around content management and a social networking platform. Along with integrations with Google Drive, Dropbox, Box, and LinkedIn, Honey is available as both a browser-based solution and through mobile applications.