Skip to main content
TrustRadius
Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Read more
Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
Continue reading

Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

173 people also want pricing

Alternatives Pricing

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview…

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…

Return to navigation

Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
Return to navigation

Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(339)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(76-100 of 139)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Custom referral links for social media - I use these to advertise job postings. It is especially nice to have when there is a referral bonus on the line.
  • Allows each interviewer to share interview notes between one another and allows you to rate each candidate you meet. The interface is user-friendly.
  • I wish I had more control over the automated emails I receive through Greenhouse. I receive some but have not been able to configure others that would be nice. For example, an email is someone uses my referral link to apply to a job posting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Flexible integration options (for example, with Workday)
  • Customizable fields and workflows (to an extent)
  • Needs more robust ability to customize workflows and fields
  • Needs more robust ability to preset field choices (for data consistency in reporting)
  • Needs more robust reporting options for leadership and exec level reporting
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Helps make the interviews organized through the interview kits.
  • Removes any bias from the process as feedback of one interviewer is not visible to others
  • Supports integrations with tools like Zoom to make the entire process seamless which is essential in the new post COVID era
  • No option to set reminder for the interviewer to give feedback in the defined timeframe.
  • Doesn't support all the video calling platforms like Hangouts
  • User interface seems to be archaic and needs to be updated
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Screen out applicants based on triggers we set
  • Track applicants across different stages of the process
  • Manage notes from interviewers, including keeping them private when needed
  • Clunky UI: sometimes there is too much information and too many options
  • Customizing homepage: again, too many widgets on one page
Adrienne Barnard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User Interface - it is nice to look at and easy to use.
  • Reporting - the ease of building and pulling reports is really helpful.
  • Scheduling - they've enhanced and supported easier scheduling in the tool.
  • Reporting for diversity pipeline fields by job.
  • Navigation when viewing candidates in a job -it takes you back to all candidates and you have to filter again.
  • Capturing offline activities like texting candidates.
Meg Ruggieri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Guide candidate through hiring journey.
  • Allow internal employees to search for posted jobs.
  • Allow internal employees to recommend a potential candidate.
  • Give a place for HR to keep all candidate information in one place.
  • More details on the platform when following another candidates journey (timeline etc.).
Matthew Bernstein | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Simple to use platform.
  • Easy to communicate between departments.
  • Clear and concise feedback on candidates.
  • More opportunities for collaboration.
  • Ability to discuss candidate feedback on the platform.
  • Ease of onboarding new users to the platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking status of job fills.
  • Filling in feedback on candidates.
  • Preparing for interviews.
  • Emailing with information ahead of interviews.
  • Making it easier to provide standard feedback.
Christine Alling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • From the candidate application side, Greenhouse is easy and fast - you can submit your application easily and quickly.
  • It is very easy to make changes to jobs in Greenhouse - if you need to adjust language or add requirements, it's very easy to do and happens quickly.
  • Greenhouse is very intuitive to use - easy to navigate and learn if you've never used it before.
  • It is challenging to make changes to offers - even something like a start date change requires re-approval from all approvers.
  • The reporting function was difficult to navigate and would time out prior to getting results.
  • It would be great if greenhouse would alert you to other jobs the candidate has applied to and possible duplicate profiles.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use for recruiters , employees, managers, and candidates.
  • Easy Integrations (you don’t have to rely on IT) with tons of platforms and other products to improve the effectiveness of the entire recruiting cycle.
  • It needs a numerical 1-5 rating in addition to, or in place of, a thumbs up or down.
  • Support is all email and very hard to get anyone live.
January 24, 2020

Greenhouse is just fine.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Tracks job applicants
  • Keeps recruiting pipeline well-maintained
  • It's very easy to give hiring managers too many questions to answer and notes to fill out.
  • Our managers have a bad habit of keeping the program open during interviews to prevent making notes after an interview.
Glenn Burnside | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with external systems (LinkedIn, Job boards, HRIS, e-signing).
  • Workflow management throughout all pipeline activities.
  • Limited support for long-term prospect nurturing.
  • Permission management is confusing.
January 09, 2020

Best ATS Ever!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The system allows you to automate the entire recruitment process
  • Mobile friendly
  • The customized reporting could be more user friendly
  • The D&I system should be more agile so that one can customized by requisition
October 24, 2019

Greenhouse is my go to!

Christina Wells | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User-Friendly. Very little training to get comfortable with the system.
  • Scheduling is a breeze. The integration with Google products makes the life of our scheduler happy!
  • Moving candidates through the workflow is very detailed and easy to navigate. We are able to manage our workflow easily.
  • Events App. We demo'd it and their competition is better at this point. I'd love to see them grow here.
  • We used to have access to Live Chat to troubleshoot. Now we are in a Customer Support queue model. I would love to go back to Live Chat.
Return to navigation