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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(339)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(76-100 of 139)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is currently used throughout all departments to facilitate the hiring process of new candidates. It allows current employees to refer new candidates and to also quickly run through the interview process and summary. Greenhouse allows easy scheduling of interviews and keeps all candidate information organized in one place for quick review.
  • Candidate referral system
  • Job interview summary
  • Organized job interview process
  • UI/UX could be improved
When interviewing multiple candidates for a specific role, Greenhouse makes it easy to stay organized during the job interview process and employee referral system. There are also user friendly links that can be sent out on social media to share certain job posts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our Recruiting department owns Greenhouse and each hiring manager has a log-in to review resumes and record interview notes. Each person in the company also has access to Greenhouse to refer candidates. It keeps recruiting efforts transparent and streamlined and allows the entire company to get involved in some way.
  • Custom referral links for social media - I use these to advertise job postings. It is especially nice to have when there is a referral bonus on the line.
  • Allows each interviewer to share interview notes between one another and allows you to rate each candidate you meet. The interface is user-friendly.
  • I wish I had more control over the automated emails I receive through Greenhouse. I receive some but have not been able to configure others that would be nice. For example, an email is someone uses my referral link to apply to a job posting.
Greenhouse is great for growing companies with a recruiting department that need to give visibility into the job search across various departments. I can see how this streamlines a recruiters day-to-day and helps keep them organized with follow-ups, scheduling, and feedback.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We implemented Greenhouse about a year ago for a 40 person company, and we are now 150 employees. This has streamlined our hiring process and allow for easier hiring across multiple offices.
  • User Friendly
  • Customizable
  • More tools for pulling data and analytics
  • Would like to see some trainings for interviewers
Greenhouse is great for startups and medium-sized companies. Works great when you have a recruiting team or without. It can be managed by hiring managers, which is helpful for small HR teams.
April 30, 2021

Greenhouse Review

Kristina "Shoots" Wiggins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is a solid ATS in my opinion, for in-house recruiting. It isn’t efficient for staffing or consulting.
  • Organization.
  • Good job applicant experience.
  • Integrations.
  • Difficult to parse multiple candidates at once.
  • Lack of high level visibility.
Greenhouse is great for in-house recruiting teams.

Not for staffing or consulting companies that support multiple roles.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is used by the whole organization as it really meets all of our needs for managing candidates and allows for us to make good decisions that impact our overall hiring strategies. It is also the best way to collaborate on our group interviews as everyone can then submit their feedback on the candidates directly after the interview for the rest of the team to see.
  • Interview feedback submission possibility
  • Very User Friendly
  • Great reminders
  • Score card feedback pretty basic
  • Reports should be more dynamic
Greenhouse is a great SaaS-based recruitment software option that is simple to set up and get people working collaboratively with applicants.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is being used as a way to post and collect work/job details from a variety of applicants across the board. I've been leveraging it as a user and a moderator. It is solving the business problems of data centralization and having a single system to manage specific selective career postings and is a great way to post information on a publicly viewable board.
  • HR management
  • Role posting
  • Detailed form and data collection
  • Proprietary
  • Support
Greenhouse is a great tool to quickly spin up posts and distribute job listings to end users who may be applicants or referring other people to the organization. It would be less appropriate if you aren't hiring for people on a team or aren't involved in human resource management decisions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as our primary applicant tracking system.
  • Flexible integration options (for example, with Workday)
  • Customizable fields and workflows (to an extent)
  • Needs more robust ability to customize workflows and fields
  • Needs more robust ability to preset field choices (for data consistency in reporting)
  • Needs more robust reporting options for leadership and exec level reporting
Greenhouse is a really flexible tool for small to medium sized companies. The recruiter experience is very customizable and flows well. Larger companies may struggle with the lack of reporting and ability to force consistency in the workflow, reporting fields and general reporting options out of the box.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is primarily being used at our organization for hiring new talent. This is being used extensively by the entire organization to make the hiring process structured and avoid unconscious bias in hiring. Overall Greenhouse provides an interview kit for the interviewer which has everything required to conduct an effective interview at one single place like Job Description, Case study or questions to be asked, candidate's CV and finally feedback and scorecard.
It also helps to make sure that candidates are hired on merit and one interviewer is not influenced by the feedback of other interviewers.
  • Helps make the interviews organized through the interview kits.
  • Removes any bias from the process as feedback of one interviewer is not visible to others
  • Supports integrations with tools like Zoom to make the entire process seamless which is essential in the new post COVID era
  • No option to set reminder for the interviewer to give feedback in the defined timeframe.
  • Doesn't support all the video calling platforms like Hangouts
  • User interface seems to be archaic and needs to be updated
Greenhouse is a great tool to organize and structure your hiring process. It enables the HR department to make sure that recruiting is fair and without any bias. In my opinion, it's still better suited for larger organizations with multiple departments as the volume of hiring is high and a lot of management and preparation is required at the HR ,hiring manager and other stakeholders.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is a powerful recruiting tool that is used by our HR and admin team. The tool is used to simplify and create more ease for the hiring process for our team. It is a popular job posting platform so we do receive a lot of interest in positions that we use Greenhouse for.
  • Integrations.
  • Syncing.
  • Customization.
  • Job board.
  • Customer support.
  • Implementation.
Greenhouse is well suited for a medium to large company that needs to simplify their hiring process and/or manage the HR pipeline, interviews, etc. It may not be as necessary if you do not have a lot of interest for your open positions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is the company's internal job board. All departments within the company refer to it for open listings, to get referral links, and to track referrals in the system. It's an easy place for the hiring team to point to whenever they make an announcement that there's an opening in any given department.
  • Easy access to referral links
  • Ability to see all department openings at one time
  • Tracking system for applicants
  • More intuitive interface when it comes to the menus
Greenhouse is well suited for internal use as a job board. It allows access to see all open job listings, referral links, and tracking for those referrals through different stages of hiring.
Raveena Thakur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is a very useful software specially to track the recruiting process. It helps the recruiting staff to manage the data of the candidates. It also helps us to put the right person into right place as per the needs of the manager .It helps to put the process of recruiting in a very systematic way that one can track the process and progress .
  • Different recruiting processes
  • Rounds of recruitment
  • Data of candidate
  • Right person in a right position
  • More customization is needed to add more relevant data of the candidate
  • Business specific processes
  • Role based interview steps
Greenhouse helped my team to figure out the best and the most needed person to put into right place. it helped to figure out the group of candidate and their specialization .it not only helped the team to figure the person for the current opening but also to save some of the potential candidates for future vacancies .
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as an ATS, Applicant Tracking System. Applicants through Greenhouse submit their initial application, any skills tests in the process, and any other questions we send them. Then our recruiters and hiring managers review applications and use Greenhouse to screen out unqualified people too.
  • Screen out applicants based on triggers we set
  • Track applicants across different stages of the process
  • Manage notes from interviewers, including keeping them private when needed
  • Clunky UI: sometimes there is too much information and too many options
  • Customizing homepage: again, too many widgets on one page
Greenhouse is well suited to serve as a full-service Applicant Tracking System (ATS). You can manage applications, the hiring process, and acceptances/rejections in one place.
Adrienne Barnard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is used as our applicant tracking system. It is used by everyone at the company to hire, interview and share job postings with their networks. We use it to collect and track applicant data, schedule interviews, collect interview feedback, generate offer letters and run reports on our hiring. It solves the business problem of being able to hire and scale our hiring practices as we grow.
  • User Interface - it is nice to look at and easy to use.
  • Reporting - the ease of building and pulling reports is really helpful.
  • Scheduling - they've enhanced and supported easier scheduling in the tool.
  • Reporting for diversity pipeline fields by job.
  • Navigation when viewing candidates in a job -it takes you back to all candidates and you have to filter again.
  • Capturing offline activities like texting candidates.
I really enjoy Greenhouse and it is my ATS of choice. I like the layout, and general UI and I find navigation really easy. I know everyone works differently - and I always recommend Greenhouse as an ATS to look at because I enjoy using it so much! I do think that Greenhouse could be a little more thoughtful in their pricing and packaging - in order to really get the most out of the functionality for specifically depth of candidate reporting it is a pretty significant buy-up. I would like to see more transparency around this and maybe even work arounds for smaller teams who have reporting needs but maybe not budgets. One stand out for me is the google report connecter - that's a great tool!
Meg Ruggieri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it across our entire organization to handle all aspects of recruitment, as well as move jobs internally, and recommend potential candidates. It helps keeps recruitment and talent needs/steps all in one place and provide a synchronized experience both to the potential candidate and help internal employees track that candidates journey.
  • Guide candidate through hiring journey.
  • Allow internal employees to search for posted jobs.
  • Allow internal employees to recommend a potential candidate.
  • Give a place for HR to keep all candidate information in one place.
  • More details on the platform when following another candidates journey (timeline etc.).
It’s great for both internal and external job search and serves as database for candidate info even if they didn’t get the job. For example, we can refer back to old candidates and see if they have any interest in particular roles if they weren’t well suited for the one they applied for. It’s occasionally finicky and doesn’t show available jobs to internal candidates so I’d recommend looking on the external official job board first.
Matthew Bernstein | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is a really great resource for our human resources team to allow them to interact with members of different departments throughout the organization during the hiring process. It provides for a simple to use platform for all parties involved in the hiring process to communicate their thoughts and feedback on prospective candidates.
  • Simple to use platform.
  • Easy to communicate between departments.
  • Clear and concise feedback on candidates.
  • More opportunities for collaboration.
  • Ability to discuss candidate feedback on the platform.
  • Ease of onboarding new users to the platform.
Greenhouse is best suited to be used during the hiring process. It allows for simple collaboration between the many key stakeholders involved in the hiring process, allowing them to speak to each other regarding feedback on prospective candidates. Lastly, it keeps everything very organized during multiple hiring conversations, which simplifies the process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is used by the entire company for recruiting. This includes tracking candidates, reviewing applications, providing feedback, and understanding the status of a job role or candidate. It solves a challenge in coordinating, tracking, and reporting out on the status for filling existing or new positions.
  • Tracking status of job fills.
  • Filling in feedback on candidates.
  • Preparing for interviews.
  • Emailing with information ahead of interviews.
  • Making it easier to provide standard feedback.
Greenhouse is well suited for any aspect of job posting, interviewing candidates, and tracking the status of those candidates. It is used for every department in our company, which makes things easy and consistent.
Christine Alling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse was our ATS for all positions. We used it not only to post jobs, but, to go through the offer approval process and present candidates to hiring authorities.
  • From the candidate application side, Greenhouse is easy and fast - you can submit your application easily and quickly.
  • It is very easy to make changes to jobs in Greenhouse - if you need to adjust language or add requirements, it's very easy to do and happens quickly.
  • Greenhouse is very intuitive to use - easy to navigate and learn if you've never used it before.
  • It is challenging to make changes to offers - even something like a start date change requires re-approval from all approvers.
  • The reporting function was difficult to navigate and would time out prior to getting results.
  • It would be great if greenhouse would alert you to other jobs the candidate has applied to and possible duplicate profiles.
I would recommend Greenhouse to any recruiter who works in a smaller company, especially tech companies. I think larger companies would need an ERP level ATS. Greenhouse is very easy to use as an applicant - it doesn't ask for redundant information and allows candidates to move through the process easily. It's very easy to set Greenhouse up for an organization and customize what information you need from a candidate. If you need a lot of reporting or have a huge recruiting team, I don't know if Greenhouse has the reporting capabilities necessary, but, I'm a fan of Greenhouse for the simple reason that it's easy for candidates to apply.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implemented Greenhouse as our company-wide Applicant tracking system. We wanted a product that had been around and was stable, had a lot of easy integrations, and was very user-friendly at a competitive price. I replaced Lever with Greenhouse ATS at my last company and was excited happy to bring it to Securly.
  • Ease of use for recruiters , employees, managers, and candidates.
  • Easy Integrations (you don’t have to rely on IT) with tons of platforms and other products to improve the effectiveness of the entire recruiting cycle.
  • It needs a numerical 1-5 rating in addition to, or in place of, a thumbs up or down.
  • Support is all email and very hard to get anyone live.
I find Greenhouse to be the perfect platform for rapidly growing small to mid-size companies. I have brought it to the last 2 high growth tech startups I have worked at. One firm grew from a couple hundred to about 700 in 2 years. The other grew from 60- 200 in about 2 years. Greenhouse was loved by the founders, employees, and hiring managers. The platform can scale with the organization rapidly and effectively. I am not sure how it would fare in a Fortune 500/1000 org because I have not used it there. But for any startup, small, medium, or large business, I know this is a good solution.
January 24, 2020

Greenhouse is just fine.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse to manage our hiring pipeline. My recruiting team manages the software and the accounts, but all hiring managers in all departments have access and responsibilities to use Greenhouse in the hiring process. We use the data in Greenhouse to refine our phone screens, change processes in interviews, and tweak our hiring profiles based on the success or failure of hiring cohorts.
  • Tracks job applicants
  • Keeps recruiting pipeline well-maintained
  • It's very easy to give hiring managers too many questions to answer and notes to fill out.
  • Our managers have a bad habit of keeping the program open during interviews to prevent making notes after an interview.
  • Greenhouse is very handy for helping hiring managers have a refined and defined hiring process for their department. Greenhouse also helps to hire managers in the same department to share notes and opinions about possible hires in a way that limits groupthink and rewards honesty.
  • Greenhouse is less appropriate for offices with fewer hiring needs. This program is at it's best when a company hires in dozens of people every month or more. I am not sure how well it handles a super high volume of interviews.
Glenn Burnside | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is one of our core systems, serving as the system of record and interaction for all of our applicant tracking activities within our recruiting team, and used by our recruiters, sourcers, and everyone on our interview teams.
  • Integration with external systems (LinkedIn, Job boards, HRIS, e-signing).
  • Workflow management throughout all pipeline activities.
  • Limited support for long-term prospect nurturing.
  • Permission management is confusing.
If you've got a well-defined interviewing process, Greenhouse is great as helping you systemize that and enforce it through a robust set of tools. If your interview process is less structured or doesn't involve as much team-oriented interviewing, it might not be appropriate. Because Greenhouse charges based on your company's size, and not on the number of jobs filled, recruiter seats, or other units more directly related to the actual recruiting process, your pricing can get outsized relative to the value it generates for you pretty quickly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is our organization's way of tracking applicants, but also allowing end users (interviewers) to submit their interview feedback in an easy, efficient manner. It is actively being used across the entire organization. Instead of submitting paper interview forms, each interviewer has the ability to submit their feedback on each individual candidate. The tool also provides interviewers all the information needed prior to interviewing (e.g. resume, cover letter).
  • Interview feedback submission.
  • Link to social media for easy job sharing.
  • Detecting duplicate referral candidates.
Greenhouse is great for recruiting, but also for sharing information across an organization and minimizing what goes to certain teams/departments. Our recruiters are able to see everything, which makes sense, but interviewers and anyone outside of HR cannot view sensitive information, such as salary, SSN, etc. I think it is extremely appropriate for any size organization because it sends email reminders and prevents busy recruiters and HR employees from hunting down interviewers with missing feedback.
January 09, 2020

Best ATS Ever!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
At Datto we used the Onboarding, ATS, CRM and Inclusion products from Greenhouse and yes they were used across the whole organization globally. They helped us hire the right people in a timely manner and provide them with an awesome onboarding experience.
  • The system allows you to automate the entire recruitment process
  • Mobile friendly
  • The customized reporting could be more user friendly
  • The D&I system should be more agile so that one can customized by requisition
Greenhouse has excellent customer service and support. They provide best practices to all areas in the recruitment process. The system's strongest feature is the scorecard system. It allows you to capture feedback in a quick and easy manner. Additionally the system integrates with many vendors which is a benefit to the user as all information is captured in one system.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Used across 60 locations nationwide for hiring decisions. All hiring managers companywide are supposed to use it. It centralizes all candidates and their interview documentation and application paperwork.
  • Recognizing duplicate candidates.
  • Searching our candidates by location functionality is majorly lacking.
  • Prospects disappear if you do not dig through the system.
It's better than Lanteria as an ATS, but it significantly lacks compared to other systems. Our users are somewhat computer savvy and almost all of them have trouble navigating the multiple menus and sub-menus. There are so many exceptions that our staff finds it extremely frustrating and confusing to use, even with regular training.
October 24, 2019

Greenhouse is my go to!

Christina Wells | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's hands down one of the best Applicant Tracking Systems I've used. It's extremely intuitive for the daily users and especially for interviewers. There are times that an interviewer will only touch Greenhouse once a year because that's how often they hire. Very little training is needed on HR's end to ramp them up. This allows for time savings and more accurate usage as the business navigates through schedules, scorecards, profiles, etc.

I have been using Greenhouse for 4 years now. My only wish is the reporting functionality would be a little easier to navigate through. We have demo'd their Events App and it's not the best I've seen so we use another tool and integrate it into our system. I am confident their Product team works diligently to make user improvements every day.

The integration with Google makes it extremely easy to communicate. I love the Open API function. That was a big decision for us in choosing Greenhouse. I love the long list of other tools that can integrate as well as the Open API because I can customize what systems I want talking.
  • User-Friendly. Very little training to get comfortable with the system.
  • Scheduling is a breeze. The integration with Google products makes the life of our scheduler happy!
  • Moving candidates through the workflow is very detailed and easy to navigate. We are able to manage our workflow easily.
  • Events App. We demo'd it and their competition is better at this point. I'd love to see them grow here.
  • We used to have access to Live Chat to troubleshoot. Now we are in a Customer Support queue model. I would love to go back to Live Chat.
Well suited for small to medium size companies. Because the reporting is a little clunky, I could see it could be a little challenging to work well for extremely large companies with 100s of roles across continents.

Great for tech-minded people because the UI looks very savvy and tech folks like modern-day UIs.
October 23, 2019

Greenhouse gets an A

Brittany Martin, PHRca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use greenhouse to publish job opportunities across multiple job boards, manage our candidates, schedule interviews, compare impressions and extend offers. We progress our candidates though the various hiring stages and everything is easily accessible by all interviews, hiring managers and stakeholders. Greenhouse syncs with our HRIS system so we can send an offer letter at the end of the process.
  • User friendly
  • Organized
  • Customizable email templates
  • The ability to message/text candidates would be helpful
Greenhouse is well suited for sourcing and hiring HQ and exempt employees, however Greenhouse isn't as relevant to hiring hourly non-exempt employees where a lighter touch and short hiring process is utilized. When hiring hourly employees it's often a 2 interview process, or 1 phone screen 1 in person interview process where progressing candidates through all of the interview stages is not needed.
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