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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(339)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(51-75 of 139)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is great if you want to tailor your roles and add various stages. It's great for both small and large organizations to streamline the recruiting process. The platform may not be intuitive for hiring managers or other people who are not using it on a daily basis.
Avni Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is well suited in the following scenarios: If your a growing company, Greenhouse is worth the investment. (Pricing is based upon headcount.) The interface in my opinion is very easy to use and you can easily train interviewers and hiring managers how to use key functions. Greenhouse provides a variety of materials including youtube videos on training. If your looking for a solid ATS system, Greenhouse is the probably the best one around. I have been in recruiting for over 10 years and used a variety of ATS's but none have the superior functionality as Greenhouse does. I like the fact that greenhouse integrates well with many sourcing platforms. I am able to spend less time manually uploading data and more time with doing what I love: Sourcing! Regardless of company size, I think Greenhouse can meet the needs of most companies. I do see many startups use it more but it is well suited for most. The automation of greenhouse, the customized reports, the exceptional support, and the fact that it is so easy to use, are the reasons we decided keep using Greenhouse.
March 31, 2022

Best ATS out there!

Elena Kokhanovski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It works very well for candidate management and communication. It has an easily viewable dashboard that provides clear status snapshots of what is happening live. It could be more helpful in easily pulling up previous / rejected candidates. Sometimes trying to access older history can be a little more arduous... but it's not unreasonable.
March 31, 2022

Great product!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is well-suited for scheduling, application review, and scorecards. I think the reporting features and tagging can sometimes be less accurate and lead to more manual work.
Tim Caudill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse has an option of taking a photo of a resume and it will import it into the user's profile. This is extremely important for our recruiters at college job fairs. It eliminates the paper resume mess and streamlines the entire college recruitment process. This was one of the most important features that sold our company on their product.
Cassidy LeBlanc, SHRM-SCP | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It does the job for recruiters but there's nothing that it does particularly well. It's simply average in every way, and less than average in certain ways. The tools they create are usually not the greatest. Example: Implemented a new scheduling tool and it missed major features like self-scheduling and automation. The CRM is really bad and the connectors to resources like LinkedIn are not user friendly, nothing auto-populates and it doesn't force users to include required fields like source or recruiter.
Monika Ganeva | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse works best for companies using Job Management where one Job Req. can be used to fill multiple open positions, but job demographics are not used to differentiate between these positions. If you are using Position Management where each open position represents a separate Job Req. and headcount, the lack of robust reporting and integrations may become a hurdle in achieving maximum automation during system integrations, mainly with an HRIS.
Raman Ahuja | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is a great tool for applicant tracking and structuring interviews, though the interface looks a bit clunky. Different stakeholders in the hiring process are able to collaborate during the entire process via Greenhouse and also makes the hiring more streamlined by providing interview toolkits to the interviewer, which has everything available at a single place to conduct the interview. Also the interviewer can mention certain comments which can be visible to the other interviewers.
Luke Ferrel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you want to track applicants, create hiring packets and make the candidate experience simple, Greenhouse is great. The one deficiency is there are no visual dashboards of pipelines. It would be great to have a Tableau connector
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is great for our needs at a company of over 3,000 people. We have 8 different departments that all use it for full-funnel interviewing and recruiting needs. I think it would still work for a smaller company because none of the software feels "enterprisey" but since I haven't used it at another company I'm not sure exactly where it would fall short or work for smaller companies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
One aspect of Greenhouse that I use quite often is the ability to create a custom URL for a specific job posting. I can then go and publish that link on social media and if someone applies via that link, I will get the referral credit (if they're hired). Great addition!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is well suited if you have an organization where recruiting is a top priority and hiring top talent is the standard. Small to mid sized businesses will most likely be the perfect market.
Greenhouse is not well suited if you are an existing organization that has more than 1,000 employees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For organizations of every size, Greenhouse is the best tool for managing the hiring process. We appreciated the ability to track candidate survey results to make sure that we were improving on all of our HR OKRs. The ability to set fine-grained permissions ensured that nobody was blocked yet we had a secure and auditable process.
March 15, 2022

Great ATS

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is well suited for helping with organizations looking to streamline their applicants. It gets everyone on the team on the same page and helps to streamline candidate scheduling, scorecards, and interview debriefs. It also helps frame what should be talked about in the interview from the interviewer's perspective. It is less appropriate at organizations without a lot of candidates.
Tanner Walters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Especially suited for mid-size or larger companies and agencies with an employee referral program. It makes it much easier for employees to add and track referrals without sending a dozen emails to HR.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
The basic recruitment processes with CV parsing and with talent acquisition department following strict processes given perfect training they can actually use workflows and take advantage of the system offers. Once they deviate, everything becomes messy and is traceable for reporting pricing purposes. Integrations with other tools like a doc you sign or causality and or office 365 can make 4K small this echo system is very important.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I like Greenhouse's Interview Kit feature that provides all data, document uploads, previous feedback from other stakeholders as an easy download. I also like seeing the activity feed between the recruiter and the candidates. The integration with LinkedIn is also nice so I can view their profile within the Greenhouse tab.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Despite some smaller feature improvements, Greenhouse has worked really well for our team overall. It has specifically been great for our candidate screening, interviewing, scorecard submission, and candidate review for open roles at our company. It is really easy to see all of the candidate information right in the app alongside pre-made interview guides and score cards. Especially for teams with multiple interviewers, it is easy for each interviewer to fill out their own scorecard and take notes directly in the app. All the scorecards and feedback about the candidate lives in one place which makes it easy to make a candidate decision. Greenhouse has also worked well for our referrals process overall. I have submitted referrals through the system and it is convenient to be able to either send a candidate a direct referral link or input their resume information directly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is amazing at streamlining and feeling confident in your talent acquisition efforts end to end. It's allowed us to track our candidate's pipeline, metrics, easily put templates in place for communication purposes, and also stay in good communication with hiring managers through the entire experience. As mentioned, some of the navigation can be tricky in terms of finding certain features. Not the most intuitive sometimes, but their CS team is amazing and does a great job jumping in and helping you navigate things in real-time.
Jennifer Spivey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is great for obtaining original information on a candidate. It is a great tool to use as a data warehouse for candidates and new hires. However, the customization and functionality are very limited compared to other software we reviewed. Being able to set up mass/canned "no thank yous" to candidates is such a simple and obvious feature Greenhouse is lacking. Additionally, user-end setup and customization of notifications would be helpful, especially if there is more than 1 hiring manager on a candidate.
January 05, 2022

Do not recommend

Score 1 out of 10
Vetted Review
Verified User
This product has so much potential, good intentions, but they have overcomplicated basic functionality, UI is not intuitive and clunky. Basic actions, such as reviewing pipelines or scheduling interviews, take too much time. There are too many opportunities to customize the global system and make mistakes and the inability to edit some customizations. No customer service. The mobile application is not functional. In my experience, you work for Greenhouse - Greenhouse does not work for you.
September 23, 2021

Greenhouse, Reviewed.

Amanda Moya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is excellent for internal job listings, application tracking for both the company and the applicant. It is almost perfect. The main fault being in the area of referred applicants. The status would never display properly, oftentimes the applicant would not attach to the referral. This issue may have been a company issue and not a product issue, however, so I wouldn't say that's a downfall.
Score 9 out of 10
Vetted Review
Verified User
Greenhouse is by far the most well-rounded ATS I have used to date. It is extremely collaborative, reliable, and supports a wide variety of integrations. I particularly enjoy the ability to parse resumes into the system, being able to "at mention" teammates and hiring managers, and all of the notifications I am able to set for myself to complete tasks.
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