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IBM Verify

Score8.9 out of 10

116 Reviews and Ratings

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What is IBM Verify?

IBM Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.

Categories & Use Cases

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Screenshot of IBM Verify (for CIAM) - Privacy and Consent

IBM Verify Key Features

Learn about the best (and worst!) features IBM Verify has to offer, as determined by TrustRadius' reviewers.
Based on 116 ratings of IBM Verify's features
View all IBM Verify features

Top Performing Features

  • Password Management

    Self-help capabilities the help users recover forgotten passwords, etc.

    Category average: 8.4

  • Multi-Factor Authentication

    Using multiple, independent components to gain access

    Category average: 8.8

  • ID Risk Management

    Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

    Category average: 8.3

Areas for Improvement

  • ID Management Single-Sign On (SSO)

    The ability to login to the system once, gaining access to all systems without the need for logging in again

    Category average: 9.1

  • Account Provisioning and De-provisioning

    Capabilities for creating user accounts based on roles, group memberships and business processes

    Category average: 8.4

  • ID Management Workflow Automation

    Automated sequence of tasks to simplify processes

    Category average: 8.2

Most Frequent Users

Top 3 industries using IBM Verify.
Based on HG Insights installation data
Powered by
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#1 most frequent

Professional, Scientific, and Technical Services

32.1%

36 installations of 112

#2 most frequent

Finance and Insurance

24.1%

27 installations of 112

#3 most frequent

Information

13.4%

15 installations of 112

IBM Verify Reviews

What users are saying about IBM Verify.
View all IBM Verify reviews

My experience with IBM Verify as a System Administrator.

Incentivized
Amos Amniali
Systems Administrator in Information Technology at BLUTEMS Technology (51-200 employees employees)

Use Cases and Deployment Scope

IBM Verify is a modern identity and access management software. The product is AI-enabled and integrates well with hybrid environments. We use the software in our industry to manage access requests, monitor activities, manage passwords, and enhance identity governance. The software is intuitive and features reliable analytics and reporting.

Pros

  • The software is highly customizable and has quality vendor support services.
  • IBM Verify has strong authentication features that makes it standout.
  • Effectiveness of the product in real-time activity monitoring and alerts.

Cons

  • Software complexity in configuration and implementation.
  • Limited customization.

Return on Investment

  • Use of the software has enabled us to track access to our premises and systems, which has, in turn, reduced unauthorised access.
  • The software has enabled us to centralize identify and access management.
  • IBM Verify use in our organisation has reduced security risks by ensuring compliance, streamlining, and automating all critical identity management processes.

Other Software Used

Microsoft Access, Webex Engage, SAP Concur

4 years of experience with IBM Verify.

Incentivized
Patrick Attal
Dirigeant at Arema Energies (51-200 employees employees)

Use Cases and Deployment Scope

IBM Verify is a comprehensive platform whose main work is to help protect user accounts and control who can access systems and data. With IBM Verify you no longer need to save or remember passwords or change them regulary for security , what you do is just login once and the rest logins automatically.

Pros

  • It is reliable and secure solution managing access.
  • IBM Verify offers third party apps integration capability.
  • The product protects both data and apps to ensure privacy.
  • The software is easy to setup and customize.

Cons

  • One of the drawback is that IBM Verify lacks advanced features like backup which incase your phone is lost getting back your accounts can be very stressful.

Return on Investment

  • IBM Verify has been useful to us as an organisation by enabling us to protect our accounts and also the confidential information from our customers.
  • The product can be accessed offline, thus enabling us to get the verification code without Internet.
  • It has reduced our cost since no charges paid for verification, it just generate codes in the app automatically.
  • The software has saved time for us and reduced manuall work since it can automatically manage passwords and control access.

Other Software Used

F5 on IBM Cloud, Asana, Google Analytics

IBM Verify Review

Incentivized
Joshua GoldmanView profile
Director of Sales in Corporate at ABM (10,001+ employees employees)

Use Cases and Deployment Scope

In our organization, we use IBM Verify for Understanding the intelligence of our system operations

Pros

  • insights to intelligence
  • actualizing results from assumptions

Cons

  • In my opinion, there is room for improvement in IBM Verify with a simpler user interface with assumptions for direct input

Return on Investment

  • One impact IBM Verify has on our overall business objectives is Time Savings
  • Another impact IBM Verify has on our overall business objectives is Improved Compliance

Other Software Used

Oracle Access Management

Its a reliable and user-friendly solution overall with very few limitations

Incentivized
Verified User
Engineer in Engineering (1-10 employees employees)

Pros

  • Provides push notifications, QR codes, and one-time passcodes, making login fast and secure without disrupting users.
  • Effectively prevents credential theft, phishing, and account takeover attempts by adding an extra layer of protection beyond passwords.
  • The mobile app is intuitive and lightweight, reducing friction for employees and clients compared to traditional token or hardware-based methods.
  • Works well with a wide range of corporate resources, VPNs, and cloud applications, making it easy to roll out across different use cases.

Cons

  • More flexibility in branding and customization (e.g., logos, themes, and user messaging) would help organizations provide a more tailored authentication experience.
  • Offline authentication options could be improved for users in low-connectivity or no-network environments.
  • Setting up integrations with some third-party or legacy applications can be complex and time-consuming, requiring more technical expertise than expected.

Return on Investment

  • By enforcing MFA, we’ve minimized the risk of unauthorized access and phishing-related breaches, which could have cost substantial time and money to remediate.
  • The solution helps us meet regulatory requirements more efficiently, reducing audit preparation time by an estimated 20–30%.
  • Automated authentication workflows and reduced password reset requests have cut IT support tickets related to access issues by roughly 15–20%, saving both staff time and user downtime. Which is really great to keep the users engaged to our platform.

Alternatives Considered

Microsoft Entra ID Governance and Google Authenticator

Other Software Used

Google Authenticator, Microsoft Entra ID Governance

IBM Verify is there to last

Incentivized
Alexandre LanoueView profile
VP - Business Reimagination in Information Technology at SIA Innovations Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We needed to get a complete solution to manage our identify lifecyle. So, e decided to use IBM Verify as the main main identify provider and then manage the whole lifecycle user management for our company. As we host and manage solutions for our clients, we also use it in certain cases as a cloud identify broker to surface other IdP our clients and partner. IBM Verify allows us to do JiT or SCIM integration which provides us the flexibility to address our needs.

Pros

  • Allows to surface Entra ID and provide an enterprise level SCIM provider
  • Allows you to create a Cloud directory to manage multiple identify sources
  • Allows you to provide SSO service to your enterprise applications
  • Allows you to manage the full user lifecycle

Cons

  • Documentation...the use cases are hard to find sometime
  • Confusion around the product names of all the modules

Return on Investment

  • Save time to manage users
  • Facilitate on-boarding and off-boarding
  • Ability to surface Entra ID and allows to bridge the gap on their missing features.

Alternatives Considered

IBM FileNet Content Manager and IBM Cloud Pak for Business Automation

Other Software Used

IBM FileNet Content Manager, IBM Cloud Pak for Business Automation, IBM WebSphere Hybrid Edition

IBM Verify Alternatives

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